New York City, NY-posted 4 months ago
$118,744 - $218,000/Yr
Full-time • Executive
Manhattan, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities

Special Services consists of social services programs within the Human Resources Administration (HRA) that provide an array of critical services to vulnerable populations in New York City. The Special Services portfolio consists of the following program areas: Adult Protective Services (APS), Customized Assistance Services (CAS), Domestic Violence Services (DVS), HIV/AIDS Services Administration (HASA), Home Care Services Program (HCSP), and the Medical Assistance Program (otherwise known as Medicaid). Under executive management of the Chief Special Services Officer, with broad latitude for independent judgement and action, carries out the responsibility for making management improvements to Special Services programs. As Executive Deputy Commissioner, exercises authority, makes executive level decisions, with and without review of the Chief, in critical matters/situations and in the implementation of initiatives. Serves as Executive Deputy Commissioner with direct oversight and supervision of two program areas and has senior administrative oversight of finance, procurement, and contract management activities for Special Services programs, Covers as administrative oversight for all Special Services program areas in the absence of the Chief Special Services Officer.

  • Direct administrative responsibility for two program areas, Customized Assistance Services and Domestic Violence Services.
  • Provide senior administrative oversight and on behalf of the Chief collaborates with and assists in guiding the Deputy Commissioners heading the program areas within Special Services, and other appropriate HRA leadership, on critical finance, procurement, and contract management activities.
  • Develop and implement program policies and procedures with the highest quality for standards of practice as these pertain to program areas under the administration of the Chief Special Services Officer.
  • Assess current operations, program services and governing rules and regulations to recommend new initiatives and outreach services that address the needs of special and disability populations.
  • Make policy decisions in collaboration with the Chief Special Services Officer/relevant Deputy Commissioner(s) that will affect programs, affecting service delivery within any functional area under the auspices of Special Services.
  • Represent the areas under the umbrella of the Chief Special Services Officer by interacting with non-governmental organizations to improve current services and identify new resources.
  • Participate in, and in the Chief's absence, represents the Chief of Special Services Officer in regular meetings with HRA leadership.
  • Research and keeps abreast of current practices, programs and legislative enactments on special population issues.
  • Mobilize resources to respond to emergency/crisis situations.
  • A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level.
  • Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level.
  • A master's degree from an accredited college or university in relevant fields may substitute for two years of experience.
  • A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
  • Demonstrated experience and knowledge of FMS and PASSPort.
  • Extensive experience with the management and oversight of budgets, fiscal operations, and grant funding.
  • Knowledge and experience leading strategic procurement at a NYC governmental agency.
  • Experience with community-based organizations, advocates, state, and local government entities.
  • Demonstrate strong organizational, analytical, and professional skills.
  • Detailed oriented, proactive, creative, and innovative.
  • Strong interpersonal and emotional intelligence ability.
  • Public Service Loan Forgiveness eligibility.
  • 55a Program eligibility for qualified persons with a disability.
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