Executive Concierge

Northwell Health

7d

About The Position

Executes administrative services for hospital patient families, including helping to provide transportation, accommodations, and business services. Prepares, compiles, and maintains records in nursing unit. Coordinates and facilitates operations and services supporting patient and family centered care. Organizes the hospital services for patients and cares for their stay. Ensures the patients receive special orders and transportation services are available. Coordinates room amenity requests like painting, windows, or temperature control services. Coordinates and assists in the administration and the accuracy of personnel records. Solves problems and provides timely assistance to residents and prospects with care. Builds brand loyalty and achieves resident retention goals by ensuring a consistently positive experience and a meticulously cared for community. Organizes front desk logs, package rooms, and freight elevators among others. Assists in the ordering, receiving, stocking, and distribution of office supplies. Assists in compliance with all laws, rules, regulations, policies, and procedures within the community. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Requirements

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Nice To Haves

• Prior reception or Executive Assistant experience, preferred.
• Proficient in Microsoft Office applications, preferred.

Responsibilities

• Executes administrative services for hospital patient families, including helping to provide transportation, accommodations, and business services.
• Prepares, compiles, and maintains records in nursing unit.
• Coordinates and facilitates operations and services supporting patient and family centered care.
• Organizes the hospital services for patients and cares for their stay.
• Ensures the patients receive special orders and transportation services are available.
• Coordinates room amenity requests like painting, windows, or temperature control services.
• Coordinates and assists in the administration and the accuracy of personnel records.
• Solves problems and provides timely assistance to residents and prospects with care.
• Builds brand loyalty and achieves resident retention goals by ensuring a consistently positive experience and a meticulously cared for community.
• Organizes front desk logs, package rooms, and freight elevators among others.
• Assists in the ordering, receiving, stocking, and distribution of office supplies.
• Assists in compliance with all laws, rules, regulations, policies, and procedures within the community.
• Performs related duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees