Executive Communication Coordinator

Suncoast Center•St. Petersburg, FL

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About The Position

Requirements

Bachelor of Arts in Mass Communications, Media, Journalism, Public Health or related field of study
Minimum of four years of communication experience in a professional services organization.
Strategic vision combined with the ability to execute using a hands-on approach.
Excellent written and oral communications skills.
Proven organizational and project management skills.
Strong customer service orientation and the ability to build quality relationships.
Proven design, branding, and content management skills for social media, web design and messaging management.
Experience in public speaking, copywriting and editing, required.
At least four years in an executive secretarial level position or equivalent interaction with senior management.
Ability to handle sensitive material concerning organization and the executive’s role with the organization.
Demonstrated ability to multi-task, advanced knowledge of Microsoft Office and other related software applications, good spelling and grammar skills.
Ability to meet designated deadlines.
Must have a valid Florida driver’s license and a driving record that is acceptable to Suncoast Center along with valid FL vehicle registration and insurance that is maintained throughout employment with Suncoast Center.
Must be able to complete a level II background screening and local county screenings with acceptable results prior to hire and throughout employment and pre-employment drug test in compliance with Florida Law, prior to hire and throughout employment.
Must be at least 21 years of age.
Must be able to provide official transcripts directly from the college.
Advanced knowledge of Microsoft Office Suite, Adobe and other software packages, calculator, mail machine, copier, Good computer skills with Microsoft software; proposal software, donor management databases and software. Content creation software such as Canva, Adobe creative cloud products and mail chimp, or similar. Experience with social media platforms.
Ability to design/create graphs, diagrams, and flow charts to communicate concepts through appropriate computer software products.
The ability to function and operate as a team player, showing dignity and respect for all.
The ability to comply with all equal employment opportunities and ethical standards and regulations.
The ability to take direction in a respectful and productive manner from supervisors and managers.
The ability to work, as scheduled, in a timely fashion, and with an attitude oriented to service.
The ability to have cordial and professional relationships both within the organization and with vendors, clients and third parties.
If appropriate, the ability to produce all appropriate paperwork and reports consistent with contractual, state or federal standards, and to prepare and submit such paperwork on a timely basis.
The ability to understand and comply with Suncoast Center, Inc. policies and procedures.
The ability to render compassionate care and equal commitment to serve clients in need of healthcare assistance.
Ability to interface well with all departments of the company and to represent the CEO and executive team in a highly professional manner.
To maintain the highest level of confidentiality.
Multi-tasked orientated.
Must work well under pressure and be an excellent problem-solver and team player.
Must have the ability to prioritize work and meet deadlines.
Strong attention to detail required.
Excellent customer service skills
Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Interpersonal skills-the individual maintains confidentiality, remains open to other’s ideas and exhibits willingness to try new things.
Oral communication-the individual speaks clearly and persuasively in positive or negative situations.
Written communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Planning/organizing- the individual prioritizes and plans work activities and uses time efficiently.
Quality control- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
Adaptability- the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events.
Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security- the individual observes safety and security procedures and uses equipment and materials properly.
Each position requires a screening through the Clearinghouse as per the directive of House Bill 531 (2025). https://info.flclearinghouse.com/

Responsibilities

Manage high quality design, branding, content and maintenance of the Agency’s website and social media platforms.
Develop and maintain overall media relations, maximize media opportunities, and develop/maintain strong relationships with members or the media.
Develop and implement an external communications strategy that includes website, media outreach, mail/email campaigns and social media content creation.
Create, maintain and execute ongoing content calendar to include promotion of Agency’s activities, program and member storytelling, fundraising events and timelines, monthly stakeholder communications and organizational reports.
Coordinate the production and distribution of external marketing & communication materials including traditional publications and correspondence, presentations, reports, promotional materials, media information, speeches, scripts, boilerplates, award nominations, and stakeholder communication.
Develop and maintain overall media relations, maximize media opportunities, and develop/maintain strong relationships with members or the media.
Manage data-driven communication analytics.
Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.
Build trust and rapport with the community, stakeholders, leadership and other staff to advance the agency’s positive public image and financial growth through the retention and expansion of current donors and acquisition of new donors.
Maintain active and ongoing mailing and other information lists that are current in the agency’s donor database system.
Coordinates the content development and submission of grants.
Participates in active exploration of potential grant funders and potential foundation funders
Execution and management of a wide variety of initiatives that align with Suncoast Center's community plans.
Update and provide outreach and marketing support including tabling speaking engagements, and event development.
Maintain calendaring to ensure the marketing materials and supplies are adequately available for staff supporting the agency
Co-lead on the development and execution of select events agency events.
Collaborates with the Zero Suicide Partners of Pinellas Communication Specialist to ensure coordination of communications activities and serves as back up to the ZSPoP website and communication activities.
Manages the CEO’s calendars and schedules appointments.
Prepares agendas, notices, minutes and resolutions for corporate meetings.
Performs complex and confidential administrative functions, including developing typed and written correspondence. Responds to routine external correspondence. Types memos, purchase requisitions, payment requests and other department forms and documents.
Provides administrative support for CEO, Executive and Management Team, Board of Trustees.
Type and distribute plans and other communications to staff and managers.
Creates and maintains databases and spreadsheet files.
Prepares the CEO’s expense reports.
Maintains confidentiality of all corporate, personnel and research matters.
Assists with the distribution of stakeholders and community needs surveys.
Board of Director Meeting minutes, Board Packets, and support for all Board of Director communication material
Manage schedule, meeting requests, and communication for President/CEO and Executive Level Team as required/requested
Attend meeting as required/requested with President/CEO and Executive Team to take meeting meetings and provide supports
Marketing related to fundraising
Donor Tracking and Communication related
Grant management support
Agency outreach as requested
Social Media Supports
Other duties as assigned