Executive Briefing Center Coordinator
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About The Position
Zscaler is seeking a highly-organized EBC Coordinator to join our Marketing team, specializing in Events and Customer Engagement, at our headquarters in San Jose, California. In this role, you will own the planning, execution, and logistics for Zscaler's Executive Briefing Center engagements to ensure exceptional customer experiences. You will be responsible for managing all logistics for EBC engagements, including meeting agendas, speaker scheduling, space reservations, A/V setup, catering, and swag. You will curate personalized meeting briefs with detailed agendas aligned to customer personas, priorities, and goals. Additionally, you will lead coordination efforts with account teams, internal speakers, and executive stakeholders to deliver seamless event execution, assemble presentations from stakeholder inputs to ensure consistent, high-quality deliverables for engagements, and organize and facilitate EBC engagements, ensuring a world-class experience for customers and internal teams. You will also manage calendars, send invites, conduct pre-brief meetings, and ensure a smooth alignment of all stakeholders while tracking and reporting on EBC engagement metrics, surveys, and feedback to measure program success and identify areas for improvement.
