Executive Assistance

Thundermist Health•Woonsocket, RI

2d•Hybrid

About The Position

The Executive Assistant (EA) to the Chief Operating Officer / Chief Nursing Officer provides high-level administrative, operational, and strategic support to an enterprise clinical and operational executive. This role functions as a trusted partner and extension of executive leadership, enabling focus on organizational strategy, clinical excellence, risk mitigation, and operational performance across multiple clinical sites and service lines. The Executive Assistant manages complex executive-level communications and materials, ensures follow-through on key initiatives, and serves as a central point of coordination across clinical, operational, and administrative leaders. Success in this role requires sound judgment, discretion, strong organizational skills, and the ability to manage competing priorities in a fast-paced healthcare environment.

Requirements

Bachelor’s degree or equivalent professional experience
Minimum of 5 years of experience supporting senior or executive-level leaders
Exceptional organizational, time management, and communication skills
High degree of professionalism, discretion, and emotional intelligence
Strong written communication skills, with the ability to draft materials in an executive voice
Proficiency with Microsoft Office and collaboration platforms (Outlook, Word, PowerPoint, Teams, SharePoint)

Nice To Haves

Experience in healthcare, public health, or a complex, regulated environment
Familiarity with clinical operations, compliance, or quality initiatives
Experience supporting enterprise-level or multi-site leadership

Responsibilities

Create, document, and maintain clear organizational communication pathways on behalf of the COO/CNO to ensure timely, accurate, and consistent information flow across the organization
Partner with executive leadership to determine appropriate channels for communication (email, SharePoint, meetings, leadership forums, cascading messages)
Coordinate and manage the distribution of executive communications, ensuring messages reach the intended audiences with clarity and consistency
Maintain and update standardized communication tools, templates, and distribution lists used by the executive office
Track key organizational communications to ensure follow-through, awareness, and alignment across clinical and operational teams
Support message sequencing and timing to reduce confusion, duplication, or communication fatigue
Serve as a point of coordination for cross-departmental communications tied to enterprise initiatives, operational changes, and clinical priorities
Organize and maintain executive files, documents, SOPs, and reference materials
Manage and prioritize a complex executive calendar across clinical operations, governance meetings, external stakeholders, and internal leadership commitments
Anticipate scheduling conflicts and proactively adjust based on urgency, organizational impact, and risk
Prepare daily and weekly executive agendas with clear objectives and priorities
Prepare briefing materials for meetings, including agendas, background information, and decision points
Attend meetings as assigned to capture decisions, action items, and ownership
Maintain tracking tools to ensure timely follow-up and accountability across leaders and departments
Draft, proofread, and format executive-level communications, presentations, and reports
Support enterprise initiatives related to clinical operations, patient access, workforce development, quality, and risk management
Track timelines, milestones, and deadlines for executive-sponsored projects and regulatory initiatives
Coordinate cross-functional workgroups and leadership forums
Serve as a professional and discreet representative of the executive office
Foster positive working relationships across clinical, operational, and administrative teams
Support onboarding and coordination for senior leaders working closely with the COO/CNO
Maintain confidentiality related to workforce, financial, clinical, and regulatory matters