Executive Assistant

Docusign, Inc.-posted about 2 months ago

Full-time • Mid Level

Hybrid • San Francisco, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

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We are seeking a dynamic and people-driven Executive Assistant (EA) to join our Engineering administrative team. This permanent role will provide support to a GVP and up to 2 VPs. As a part of the Engineering EA team, you will play a pivotal role in keeping the organization running smoothly and efficiently, fostering team morale and cohesion. The ideal candidate has executive presence, is highly organized, personable, exhibits exceptional judgment, has a keen eye for detail, and a strategic mindset. As a partner to Engineering Leaders, you will be responsible for a wide range of tasks that align with business objectives. This position requires constant communication, a high degree of business maturity, and strict confidentiality. This position is an individual contributor role reporting to the Lead Executive Assistant.

Act as the primary point of contact for G/VPs and Leaders
Develop and maintain structured systems to optimize the G/VP's time and activities
Resolve internal and external scheduling conflicts proactively
Provide support for team Town Hall meetings by sending reminders, deck creation, managing webinars, and facilitating Q&A sessions
Manage a complex calendar that includes: scheduling meetings across various time zones, travel, conferences, earnings, presentations (off-site and internal), and group events
Make comprehensive and end-to-end travel arrangements and process expense reports
Serve as a creative problem solver, liaison, and facilitator in managing support responsibilities
Draft, review, and edit correspondence, reports, and executive-level presentations with a high level of accuracy and attention to detail
Collaborate with EAs to the leadership team and provide backup support as needed

Bachelor's degree
Minimum 4+ years of relevant professional experience supporting a VP executive in a fast-paced and demanding corporate environment, preferably with a public technology or SaaS company
Experience in working with highly confidential information

Demonstrated professionalism and discretion
Comfortable with ambiguity and capable of independent decision-making
Proactive and solution-oriented, consistently seeking opportunities to add value and assist the team
Proven ability to respond to needs quickly and efficiently, prioritizing work with strong attention to detail
Self-starter who can work with minimal supervision and anticipate the needs of leaders
Ability to effectively communicate and collaborate with a diverse range of people and job functions, including at the senior executive and director level
Excellent judgment in setting priorities and interacting with internal and external contacts
Ability to perform effectively under pressure and meet tight deadlines
Excellent interpersonal, verbal, and written communication skills
Strong focus on customer service, a team-player mentality, and the ability to work collaboratively with business partners
Proficient in modern productivity software, such as Google Suite (Google Docs, Sheets, Slides) and Docusign-provisioned AI-assisted applications

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

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