Executive Assistant (In Office)

Syncreon•Stewart Manor, NY

45d•Onsite

About The Position

About the Role How you will contribute Performs complex and confidential office administrative functions including developing and written correspondence, spreadsheets, and presentations. Responds to routine external correspondence. Creates memos, purchase requisitions, payment requests and other department forms and documents. Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings, along with coordinating the executive calendar and complex meetings. Responsible for the following office areas: security program, supplies, equipment management, incoming/outgoing mail, along with new hire office space set-up Screens incoming calls and correspondence and responds independently when possible. Organizes in house and off site meetings or conferences by arranging facilities and caterers, issuing information or invitations, and controlling event budget. Keeps official corporate records as required. Responsible for Executive Team organization charts, business cards and announcements. Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner. Other duties as assigned. About the Role How you will contribute Answer incoming calls and emails from internal and external customers. Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA's are met or exceeded. Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner. Liaise on a daily basis with customer contact external and internal. Control flow of contract paperwork for new vendors. Maintain weekly billing files in conjunction with the finance department. Attend customer review meetings, both on and off site. Ensure that client complaints are handled in-line with SLA. Escalation point of contact with client / vendor / carrier for all customer service related issues. Other duties as assigned

Requirements

This position requires a high school diploma with some college; Associates or Bachelor's Degree is preferred.
5+ years' experience supporting at the executive level.
Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important.
Strong knowledge of MS Office and Outlook, with advanced Excel and PowerPoint skills.
HS Diploma required, College degree preferred.
Must be able to follow through on all assignments.
Meet deadlines consistently.
Strong office administration skills including complete knowledge of Microsoft Office.
Professional, accurate & precise, ability to manage multiple tasks.

Responsibilities

Performs complex and confidential office administrative functions including developing and written correspondence, spreadsheets, and presentations.
Responds to routine external correspondence.
Creates memos, purchase requisitions, payment requests and other department forms and documents.
Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings, along with coordinating the executive calendar and complex meetings.
Responsible for the following office areas: security program, supplies, equipment management, incoming/outgoing mail, along with new hire office space set-up
Screens incoming calls and correspondence and responds independently when possible.
Organizes in house and off site meetings or conferences by arranging facilities and caterers, issuing information or invitations, and controlling event budget.
Keeps official corporate records as required.
Responsible for Executive Team organization charts, business cards and announcements.
Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
Answer incoming calls and emails from internal and external customers.
Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA's are met or exceeded.
Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
Liaise on a daily basis with customer contact external and internal.
Control flow of contract paperwork for new vendors.
Maintain weekly billing files in conjunction with the finance department.
Attend customer review meetings, both on and off site.
Ensure that client complaints are handled in-line with SLA.
Escalation point of contact with client / vendor / carrier for all customer service related issues.
Other duties as assigned