Executive Assistant- Part-Time
About The Position
The Executive Assistant plays a vital role in supporting the organization with key day-to-day operational priorities. Reporting to the President, the Executive Assistant will work to ensure that all external inquiries receive the proper response. This includes handling electronic and voice communications, responding to frequently asked questions, and forwarding important or urgent correspondence to the President, Treasurer, or other members of the PTP team. When operationally necessary, the Executive Assistant may take on additional projects and tasks. This is a part-time, hourly position, and may be remote from anywhere in the US. Employees should be available to work 10-15 hours per week. Hours are flexible for applicants seeking evening or weekend hours, but a consistent and regular schedule is expected. There are no formal education requirements for this position. People of all backgrounds are encouraged to apply.
Requirements
- Able to respond to a large volume of inquiries in a short period of time (i.e. no less than 30 email or message responses within 1 hour)
- Able to commit to a regular schedule of hours (ex: 1-2 hours/night)
- Strong attention to detail, time management, and organizational skills
- Proficiency in Microsoft Excel, Google Workspace, and data entry protocols
Nice To Haves
- Experience in customer service, operations, or client support
- You are familiar with, or eager to become familiar with, campaigns and politics
- Experience with CRM systems and/or fundraising databases (e.g., NGP VAN, EveryAction)
Responsibilities
- Manage and respond with kindness, compassion, and precision to donor and supporter inquiries via email and phone
- Elevate urgent concerns from stakeholders and donors to PTP leadership
- Complete donor research and maintain donor records as needed to resolve concerns presented by supporters
- Create procedure documents and clarify processes as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
