Executive Assistant to CEO

SERC Reliability Corporation•Charlotte, NC

1d•Hybrid

About The Position

The electric grid is vital to our everyday lives, fundamental for the health, safety, and well-being of communities, and provides the platform for the economy and societal and technological advances. SERC's mission is to reduce risks to the reliability and security of the electric grid (also known as the bulk power system), for today and the future. To achieve this, SERC maintains a diverse team of experts and partners with individuals from the power industry and federal government. The Executive Assistant serves as the primary point of contact for the President and CEO. This role also provides executive level support to the SERC Leadership Team and assists the Corporate Secretary with duties related to Board of Directors obligations. The Executive Assistant must exhibit good judgment, strong written and verbal communication skills, strong administrative and organizational skills, and the ability to balance multiple priorities. The position involves working independently on projects from conception to completion, and occasionally under pressure to handle a wide variety of activities and confidential matters with discretion.

Requirements

Associates degree required
Strong work ethic
5+ years' experience supporting C-Level Executives
Proficient in Microsoft Office applications, including Word, Excel, and Outlook, and PowerPoint
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff and board members
Expert level written and verbal communication skills
Demonstrated proactive approach to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service and response
Demonstrated ability to meet deadlines in a fast-paced environment
Forward-looking thinker, who actively seeks opportunities to propose solutions
Experience working and communicating with a diverse group of people, including the Board of Directors, volunteers, the public, and other staff
Demonstrated professional, positive, and approachable attitude/demeanor

Nice To Haves

Bachelor's degree preferred

Responsibilities

Complete a broad variety of administrative tasks for the President and CEO including managing an extremely active calendar of appointments, completing expense reports, composing and preparing correspondence that is sometimes confidential, arranging complex and detailed travel plans, itineraries and agendas, and compiling documents for travel-related meetings.
Plan, coordinate and ensure the CEO's schedule is followed and respected.
Provide "gatekeeper" and "gateway" role for direct access to the CEO's time and office.
Work closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities and following up appropriately.
Maintain a level of oversight for issues taking place and keeping the CEO updated.
Provide leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the President, some of which may have organizational impact.
Successfully completes critical aspects of deliverables with a hands-on approach, including drafting correspondence.
Prioritize conflicting needs, handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.
Prioritize communication with individual board members and the CEO.
Support the Corporate Secretary and Assistant Corporate Secretary with board meeting preparations.
Coordinate food and beverage, lodging; acting as hotel liaison, and any related activities for the annual members meeting.
Provide onsite support during quarterly board of directors' meetings, both local and remote.
Assist with scheduling of meetings.
Assist in coordinating the agenda meetings for senior management and management team meetings as well as off-sites.