Executive Assistant to the Vice President for Information Technology/CIO

Fresno State•Fresno, CA

23d

About The Position

The Executive Assistant to the Vice President for Information Technology and Chief Information Officer (CIO) serves as a strategic partner in advancing the daily operations and long-term initiatives of the IT Division at Fresno State. This position provides executive and administrative support, coordinating strategic priorities, special projects, and confidential initiatives critical to the effective management of the Office of the Vice President for Information Technology and CIO. The incumbent manages complex administrative, operational, and project activities that support university and divisional leadership. The role ensures alignment with institutional goals, exercises sound judgment in decision-making, and contributes to the development and implementation of programs, policies, and procedures. In addition, the Executive Assistant serves as the Strategic IT Communications Lead, acting as the primary liaison for all IT-related communications across the university. In collaboration with executive leadership and technical teams, the incumbent develops and delivers clear, consistent, and strategic messaging that promotes transparency, engagement, and awareness of IT initiatives in alignment with institutional priorities.

Requirements

Comprehensive knowledge of administrative principles, business practices, and organizational operations.
Demonstrated expertise in project coordination, fiscal management, and the development and implementation of administrative programs and processes.
Strong analytical skills to collect, interpret, and summarize data, metrics, and operational trends to support strategic decision-making.
Exceptional organizational and time management abilities to plan, prioritize, and manage multiple projects and competing deadlines.
Excellent written and verbal communication skills, with the ability to prepare clear, accurate, and professional correspondence, reports, and presentations.
Advanced interpersonal and relationship management skills to collaborate effectively with diverse internal and external stakeholders and represent executive leadership with professionalism and tact.
Proven ability to lead, train, and mentor administrative staff, student employees, and volunteers.
High attention to detail and accuracy, with strong problem-solving and critical-thinking capabilities.
Proficiency in current office technologies, including word processing, spreadsheets, and relevant enterprise or data management systems.
Ability to handle highly sensitive and confidential information with discretion and integrity.
Flexibility and adaptability to shifting priorities, changing environments, and emerging institutional needs.
Thorough understanding of applicable policies, laws, and regulations, with the ability to analyze complex administrative or operational challenges and recommend sound solutions.
Equivalent to a bachelor’s degree in related field.
Four years of relevant experience.
Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Nice To Haves

Advanced degree in business administration, management, communications, information technology, or a related field.
Demonstrated experience in higher education administration, preferably within the California State University system.
Advanced leadership, organizational, and analytical skills with a proven ability to plan, coordinate, and execute complex projects and initiatives with institution-wide impact.
Exceptional interpersonal and emotional intelligence skills, including self-awareness, empathy, and the ability to foster collaboration across diverse teams and stakeholders.
Proven ability to develop and implement detailed action plans, manage competing priorities, and consistently meet or exceed deadlines in a dynamic environment.
Strong strategic thinking, problem-solving, and decision-making capabilities with the ability to anticipate challenges and recommend effective solutions.
Excellent written and verbal communication skills, with advanced proficiency in preparing executive-level reports, presentations, and correspondence.

Responsibilities

Serves as a strategic partner in advancing the daily operations and long-term initiatives of the IT Division.
Provides executive and administrative support, coordinating strategic priorities, special projects, and confidential initiatives.
Manages complex administrative, operational, and project activities that support university and divisional leadership.
Ensures alignment with institutional goals, exercises sound judgment in decision-making.
Contributes to the development and implementation of programs, policies, and procedures.
Serves as the Strategic IT Communications Lead, acting as the primary liaison for all IT-related communications across the university.
Develops and delivers clear, consistent, and strategic messaging that promotes transparency, engagement, and awareness of IT initiatives.