Executive Assistant to Presbyterian COO

Presbyterian Healthcare Services • Albuquerque, NM

378d • $56,389 - $86,091

About The Position

The Executive Assistant to the COO at Presbyterian Healthcare Services plays a vital role in supporting the Chief Operating Officer and facilitating communication and operations across the organization. This position requires a high level of professionalism, independence, and the ability to manage a diverse workload while maintaining confidentiality. The ideal candidate will possess strong organizational skills and the ability to interact effectively with various stakeholders, including staff and the public, under potentially stressful conditions.

Requirements

• High school diploma or GED.
• Five (5) to eight (8) years of experience in executive or administrative secretarial roles.
• Exceptional organizational and people skills.
• Ability to deal with all levels of staff and management within the organization, as well as the public, under highly stressful conditions.
• Must handle highly challenging interactions with potentially aggressive customers and providers using listening skills, negotiating skills, grace, and aplomb.

Responsibilities

• Uses excellent customer service skills in interactions with patients, members, employees, and the public.
• Ensures appropriate contact and follow-up actions are taken.
• Documents complaints in the appropriate system if necessary.
• Assists with and maintains budget and processes expenses incurred by the PHS-COO.
• Maintains Board and department manuals, policies, biographical information, and manages records and office supplies.
• Coordinates and attends meetings of PHS Board of Directors and Board/PHS Committees, prepares Board and Committee materials, and takes meeting minutes.
• Coordinates the work of others and assists with orientation and mentoring other secretarial staff.
• Develops efficient systems for tracking performance measures for key metrics related to the PHS-COO's area of responsibility.
• Communicates and/or coordinates PHS-COO's instructions to others.
• Provides project coordination on leadership level projects and activities.
• Performs secretarial, administrative, and general office work, including preparing correspondence, reports, presentations, and other documents.
• Schedules appointments, coordinates meetings and events, and makes travel arrangements.
• May be responsible for database coordination, including data entry and production of regular and ad-hoc reports.

Benefits

• Wellness program
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees