Executive Assistant - Small Business Banking

Truist Financial • Charlotte, NC

5d

About The Position

Provide highly complex administrative support to an Operating Council (OC) Leader. Partner with the supported OC Leader and other executive assistants to ensure a smooth efficient operating environment for the highest level of senior executive management. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Ensure effective communication and partnership with Executive Assistant teammates. Identify issues, research questions, and bring matters to manager's attention. 2. Establish and maintain files and records. 3. Manage executive's schedule (including appointments, meetings, and arrangement of travel requirements and itineraries) and correspondence by gathering information, preparing and editing communications and designing and preparing graphic presentations. 4. Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans. 5. Serve as a liaison, interacts with important clients, community leaders and other executives to help ensure informed and consistent decisions are made and problems are researched and resolved timely and appropriately. 6. Deal discreetly with confidential information.

Requirements

• High school graduate or equivalent
• Seven years administrative experience in support role with two years of experience supporting a senior level manager or professional
• Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
• Ability to work independently and provide direction to other clerical staff
• Ability to deal with complex situations that require sound judgment
• Exhibits the poise, confidence, and interpersonal skills necessary to favorably interact with employees, clients, senior corporate officers, and directors
• Ability to operate office equipment (fax, copier, etc.)
• Ability to endure light physical labor
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• There is a 5 day in office expectation beginning January 2026.

Nice To Haves

• Bachelor's degree

Responsibilities

• Ensure effective communication and partnership with Executive Assistant teammates.
• Identify issues, research questions, and bring matters to manager's attention.
• Establish and maintain files and records.
• Manage executive's schedule (including appointments, meetings, and arrangement of travel requirements and itineraries) and correspondence by gathering information, preparing and editing communications and designing and preparing graphic presentations.
• Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans.
• Serve as a liaison, interacts with important clients, community leaders and other executives to help ensure informed and consistent decisions are made and problems are researched and resolved timely and appropriately.
• Deal discreetly with confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees