Executive Assistant & Operations Lead (FT- Hybrid-DC, MD, VA Candidates Only)

JLM HR Consulting

46d•Hybrid

About The Position

JLM partners with several outstanding organizations across the DMV region, and our clients are actively hiring as we enter the new year. Our client works with mission-driven organizations that are advancing impactful, community-centered work. They are currently seeking a highly experienced and proactive Executive Assistant & Operations Lead to serve as a strategic partner to senior leadership and a key driver of organizational effectiveness. This hybrid role, based in the Washington, DC area, sits at the intersection of executive support, operational leadership, and systems optimization. The Executive Assistant & Operations Lead will support the Executive Director while also owning internal processes, coordinating cross-functional initiatives, and strengthening the systems that enable the organization to scale effectively. Given the organization’s global scope, the ideal candidate is flexible and comfortable working non-traditional hours to support stakeholders across multiple time zones. ROLE OVERVIEW The Executive Assistant & Operations Lead serves as a trusted thought partner to the Executive Director and a central hub for organizational coordination. This role goes beyond traditional executive support, blending high-level administrative partnership with hands-on ownership of systems, projects, and operational infrastructure. The successful candidate will thrive in a fast-paced, highly collaborative team. You must be able to: Effectively demonstrate excellent judgement and time management skills Maintain confidentiality Have the ability to multi-task and be comfortable with changing priorities Be flexible and willing to work non-traditional hours periodically Have prior experience supporting C-Suite executives

Requirements

Strong project management and systems-thinking skills
Excellent written and verbal communication' be able to demonstrate a strong sense of accountability and attention to detail
Be able to think strategically and be pro-active in anticipation of challenges
Ability to establish and maintain professional relationships
Have a high level of self-awareness and adaptability
Bachelor's Degree strongly desired.
A minimum of 7 years of experience supporting C-Suite executives and Board of Directors
Experience working in a global organization across multiple time zones
Demonstrated ability to manage multiple priorities and the ability to work autonomously and within a team environment
High emotional intelligence, sound judgement, and a proactive mindset
Proficiency with various technology platforms including Microsoft Office, Zoom, Teams, Google Workplace and project management tools
Knowledge of CRM systems, social media tools and cloud-based collaboration platforms.

Responsibilities

Provide high-level executive support to the Executive Director, including complex calendar management, meeting preparation, correspondence and follow-up.
Anticipate priorities and proactively manage shifting demands.
Serve as a liaison between leadership and internal/external stakeholders.
Draft and edit communications, presentations, and briefing materials.
Support Board relations including meetings, materials, minutes, and follow-up
Own and improve internal systems, workflows, and operational processes.
Lead cross-functional projects and special initiatives.
Manage vendors, IT coordination, HR administration, and records.
Support website updates and digital communications.
Maintain organizational policies and compliance documentation.