Executive Assistant-Office Support

Madison ReedSan Francisco, CA
16h$80,000 - $100,000Hybrid

About The Position

Madison Reed is searching for an Executive Assistant to provide support to our C team and be the on-site manager for our headquarters location in San Francisco, CA. This role will report to the Chief of Staff to the CEO and act as an extension of that role. The Executive Assistant must be creative and enjoy working within a fast paced collaborative environment that is mission focused, results-driven and values oriented. To be successful in this role, the individual will lead with our values of Love, Joy, Courage, Trust and Responsibility, have the ability to exercise good judgment in a variety of situations, and demonstrate strong written and verbal communication, administrative, and organizational skills. The Executive Assistant will have the ability to both collaborate and work independently on projects, from conception to completion, and must be able to work under pressure to handle a wide variety of activities and confidential matters with discretion and report to the Chief of Staff. This is a San Francisco, CA based position that will require a regular on-site presence in our headquarters location (minimum of (2-3) days per week). The base salary range for this position is between 80,000 and 100,000 . At Madison Reed, we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Requirements

  • 2-5+ years of experience supporting C-level executives in a publicly traded company or privately held company (series D or greater); and/or bachelor's degree
  • Experience working in a remote / hybrid environment across time zones
  • Strong organizational skills; the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including Madison Reed team members,franchisees, and external partners
  • Expert level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability in ambiguous situations
  • Highly resourceful team-player, with the ability to also be flexible and extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of partnership support and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment
  • Highly proficient in Google Suite and Slack

Responsibilities

  • Completes a broad variety of administrative tasks for C team (President, CFO, CMO, CPO) including: managing an extremely active calendar of meetings, appointments, and departmental offsites; composing and preparing correspondence that is sometimes confidential, compiling documents for travel-related meetings, franchise agreements, and managing expense reports.
  • Provides a bridge for efficient and clear communication between the C team, internal teams, and franchisees; demonstrating leadership to maintain collaboration, trust and support with members of leadership.
  • Builds relationships crucial to the success of the organization, and successfully completes critical aspects of deliverables with a hands-on approach.
  • Prioritizes conflicting needs and tasks; handles matters expeditiously, proactively, and follows-through on requests to successful completion, often with deadline pressures.
  • Coordinates the logistics of C-team departmental meetings and off-sites; supports CoS with All-Executive offsites and in office meetings.
  • During core hours (8-5 PST), the Executive Assistant should be accessible, responsive, and actively engaged in their work responsibilities. For urgent matters during non working hours, we ask the Executive Assistant to make themselves available via Slack /their cell phones.
  • Manages office operations, appearance, and feel of the office
  • Point of contact for our office vendors (i.e. facilities and catering)
  • Takes a leadership role in communicating emergency facility issues (restrooms, leaks, etc.)
  • Primary point of contact for issues with building access or emergency alarms
  • Assigns and tracks keys and parking space access to Madison Reed HQ
  • Be the face of Madison Reed - graciously greet and host all visitors, guests, candidates, etc. with kindness, professionalism, and a welcoming smile while representing all of the Madison Reed values

Benefits

  • Comprehensive Healthcare
  • 100% Company Paid Short and Long Term Disability
  • 401k Participation and Equity Grants
  • Continuing Education Contributions
  • HSA Employer Contributions and FSA Options
  • Parental Leave Program
  • Commuter Benefits
  • Responsible Paid Time Off Program
  • Complimentary Madison Reed Products + Discounts on Hair Color Bar Services
  • Company sponsored events
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