Executive Assistant & Office Services Administrator

McKinsey • Charlotte, NC

72d

About The Position

This unique role combines the responsibilities of an Executive Assistant (EA) supporting our Office Managing Partner with those of an Office Services Administrator, ensuring the smooth operation of our office environment. You will thrive in a fast-paced, high-performance environment, demonstrating exceptional organizational skills, proactive problem-solving, and a commitment to delivering outstanding service. You will be based in Raleigh, NC.

Requirements

• Undergraduate degree preferred
• 3+ years supporting senior level executives
• Outstanding administrative and organization skills; detail oriented; able to prioritize and multitask; strong ownership evident through responsibility and accountability for the end product; highly proactive mindset
• Computer literate, including strong email and calendaring skills; Strong technical skills, including proficiency in PowerPoint, Word and Excel
• Excellent interpersonal skills; positive attitude; ability to build relationships within the firm and with client executives and external experts
• Excellent judgement and resourcefulness; Ability to expand role beyond responsive support to proactive contributions and ownership for administrative tasks; ability to work independently
• Able to work efficiently and effectively in a fast-paced, deadline-driven, high-pressure environment
• Professional commitment to client service; comfortable working in a team setting with client service 'can do' attitude
• Ability to work in-person 5 days per week
• Ability to operate office equipment and handle transportation of materials or objects, when required
• Highly professional presence on telephone, email, and all other work-related communications platforms
• Strong communication and proofreading skills

Responsibilities

• Calendar Management: Strategically manage and maintain complex calendars ensuring optimal time management and prioritization.
• Meeting Coordination: Plan and coordinate client and internal meetings, conference calls, events, and meals, including sending reminders and managing logistics.
• Travel Arrangements: Organize and manage complex international and local travel arrangements, accommodating individual preferences and ensuring seamless execution.
• Strategic alignment: Foster strong collaboration and maintain transparent communication with key stakeholders, including Managers and Regional Managers, to ensure alignment, consistency, and seamless execution daily across all processes.
• Communication Management: Track and manage incoming communications, respond to correspondence on behalf of the Partner when appropriate, and maintain confidentiality of sensitive information.
• Project Management: Plan, organize, and execute projects with minimal guidance, often involving senior leadership participants.
• Client and Stakeholder Interaction: Act as an informed representative for the Partner, fostering strong relationships with clients, their administrative contacts, and internal colleagues.
• Administrative Support: Prepare and submit time sheets and expenses, manage client accounting statements and invoices, and handle miscellaneous administrative tasks. Provide backup EA coverage as necessary for the EA team.
• Reception and Visitor Management: Manage the reception desk, greet and check-in visitors, and handle incoming calls with professionalism.
• Office Maintenance: Ensure all physical spaces (conference rooms, common areas, private offices, desks, and kitchens) are maintained to a high standard, including frequent room setups and adjustments.
• Catering and Supplies: Coordinate catering for office functions, manage vendor relationships, reconcile billing, and oversee ordering and restocking of snacks, coffee, office supplies, and other pantry items.
• IT and Security Support: Serve as the on-the-ground point of contact for basic IT troubleshooting, inventory management, and Firm Security, including administering keycards and badges.
• Event Support: Provide logistical support for internal and external events, ensuring smooth execution and professional experience for all participants.

Benefits

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees