Executive Assistant - Mon - Fri - 8:30am-5:30pm

Williams Lea • Columbus, OH

101d • $29 - $31

About The Position

Williams Lea is hiring for an Executive Assistant for our Columbus office to work Monday to Friday, 8:30 am to 5:30 pm. The position involves performing various administrative support tasks, including managing complex calendars, travel bookings, and confidential information. The role requires excellent organizational skills and the ability to interact professionally with all levels of management.

Requirements

• Associate degree or advanced degree preferred; commensurate experience may be considered in lieu of education.
• 5+ years’ experience supporting at the executive level in a professional organization, preferably in the legal or banking industry.
• Excellent calendar management experience and skills, including coordination of complex executive meetings.
• Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills.
• Familiar with other software programs for providing administrative support.
• Previous experience scheduling travel arrangements strongly preferred.
• Ability to interact well with all levels of management.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• Excellent organizational skills and ability to meet deadlines.
• Good problem-solving skills and ability to escalate issues when necessary.
• Ability to work independently and collaboratively as part of a team.
• Ability to communicate professionally both verbally and in writing.

Nice To Haves

• Experience performing administrative duties for a Williams Lea client operation for a minimum of 3 years.
• Proven customer service skills to create and maintain customer relationships.

Responsibilities

• Perform work in administrative support, including answering phone lines, providing customer service, editing/transcribing documents, and data entry.
• Create reservations and schedule meetings, conference rooms, A/V, hospitality, travel, and concierge services.
• Oversee confidential company information, including corporate credit card information and employee/client distribution lists.
• Coordinate complex calendars and meetings, making decisions on behalf of the supported professional.
• Book complex travel arrangements, including multi-leg international trips.
• Communicate effectively and professionally on behalf of the supported professional.
• Utilize logs and tracking software for all administrative support work.
• Ensure job tickets are properly filled out before beginning work.
• Assess job requests and ensure appropriate completion of tasks throughout the lifecycle.
• Communicate with team members and supervisors on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Assist in developing training plans and process maps for the administrative operation.
• Deliver training plans to a team of Admins.
• Serve as a subject matter expert and resource for junior employees.
• Interact with clients in a professional manner.
• Prioritize workflow and efficiently multi-task.
• Perform Quality Assurance on own work and work of others.
• Answer telephone, emails, and place service calls when needed.
• Use equipment and supplies in a cost-efficient manner.
• Help foster a proactive environment of continuous service enhancement and relationship building with the client.
• Adhere to Williams Lea policies and client site policies.

Benefits

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to on-site Gym and Café
• Company Provided Parking
• Additional Employee Perks and Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees