Oliver Wyman - Executive Assistant Actuarial - Raleigh

Marsh McLennan•Raleigh, NC

9d•Hybrid

About The Position

About Oliver Wyman At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Job Overview: The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual. Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected]. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Requirements

Bachelor’s degree preferred
At least 3 years’ experience at working in an administrative or customer service position.
Excellent Word, PowerPoint and Excel skills
Expert knowledge of Outlook
Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal
Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment
Maturity, poise and judgment
Ability to maintain and respect confidentiality
Ability to think strategically and contribute to development of departmental model
One who takes constructive feedback in stride and incorporates feedback quickly
Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
Ability to undertake projects and produce quality and timely results
Self-starter, strong initiative, confidence and ability to work with little guidance
Collaborative team player
Positive attitude, sense of fun: is collegial and friendly
Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
Methodical, organized and excellent attention to detail
Flexible attitude; embraces change, hard-working, cost conscious and results driven.

Nice To Haves

Experience in financial services, management consultancy and/or a professional services environment a plus
Knowledge of Salesforce a plus, but not necessary

Responsibilities

Build relationships with clients and client EAs
Understand the business goals and objectives of each supported Partner and help to push them forward proactively
Maintain and update current list of contacts and business activities in CRM database
Track and maintain sales activity/pipeline with each Partner
Proactively spot clients that haven’t been called upon and/or who need follow up
Execute requested follow-up calls for client mailings
Assist the Marketing Department with the co-ordination of customized mailings
Prepare letters, proposals and other documents using Oliver Wyman formatting styles
Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate
Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up
Assist with scheduling for complex projects as requested by the Partner and/or project team
Coordinate travel and accommodation, book cars, rail tickets, etc.
Develop understanding of Partner scheduling and travel preferences
Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")
Work with HC to obtain work permits and visas
Manage documents and project deliverables when requested
Notify staffing and Practice EAs of extensions/re-negotiations
Manage storage or disposal of confidential client information
Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary
Prepare weekly timesheets for each assigned Partner
Prepare all expense reports and/or delegate to a team assistant when necessary
Provide coverage for EAs who are out of the office to ensure seamless support to Partners
Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm
Provide training and support to new EAs
Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team