Executive Administrative Assistant

JPMorgan Chase & Co.•Wilmington, DE

6h•Onsite

About The Position

Become an integral part of the Operations Services Technology where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality. As a Senior Executive Assistant, you will provide comprehensive administrative support to senior leaders and their teams within a large technology organization. This role requires a high level of ownership, initiative, and confidence in managing assignments independently. You will proactively address challenges, efficiently multitask, and prioritize responsibilities in a dynamic, fast-paced environment. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Requirements

Proven ability to manage multiple tasks and projects simultaneously.
Strong problem-solving skills and capacity for innovative solutions.
High level of accuracy and attention to detail.
Excellent verbal and written communication skills.
Outstanding organizational abilities and commitment to maintaining effective processes and systems.
Ability to adapt quickly to changing priorities and requirements.
Growth mindset with a focus on continuous improvement and learning.
Interest in automating repetitive tasks and applying systems-oriented thinking to streamline processes.
Tech savvy, with proficiency in platforms such as Slack, Jira, Confluence, Zoom, and Microsoft 365.
Demonstrated ability to manage urgent requests and prioritize effectively in high-pressure situations.

Nice To Haves

Experience supporting at the Managing Director level (or equivalent) or above
Experience supporting a software or technology executive is a plus.
College degree is a plus

Responsibilities

Manage complex global calendars and schedule meetings across multiple time zones.
Coordinate logistics for meetings and events, ensuring seamless execution.
Handle high-volume email correspondence for the team with professionalism and efficiency while exercising discretion when handling confidential and sensitive information.
Serve as a key point of contact, representing the team with exceptional communication and professionalism.
Lead and facilitate regular staff meetings, ensuring agendas are set, notes are captured, and follow-ups are tracked.
Collaborate with other administrative professionals to deliver cohesive support across teams.
Support project coordination by tracking milestones, deadlines, and deliverables, and following up with stakeholders.
Coordinate complex travel arrangements and large-scale events, such as offsites and leadership summits.
Promote an inclusive and collaborative team environment with sensitivity to global teams and diverse cultures by building strong relationships and acting as a liaison between the Managing Director, senior leaders, and cross-functional teams.
Support organizational change initiatives and communications.
Proactively identify inefficiencies and suggest improvements to workflows and administrative processes.