Executive Administrative Assistant - Customer Services, Cary, NC

Siemens Healthineers

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Organizes office administration, in support of an assigned professional or manager team. We are seeking an Executive Assistant to the Head of Customer Services in Cary, North Carolina. This role will act as a strategic support partner to senior leadership, with primary responsibility for complex travel arrangements and calendar management. Ensures seamless logistics, prioritization, and time optimization, while managing core operational tasks such as expense reporting, meeting coordination, and executive support. Operates with high judgment, discretion, confidentiality and proactive ownership.

Requirements

Associate’s degree required; Bachelor’s degree preferred
Minimum of 5 years of Executive Assistant or comparable administrative experience supporting senior-level leaders
Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities with minimal supervision
Strong organizational, time-management, and prioritization skills with exceptional attention to detail
Proven ability to interface professionally and effectively with employees and stakeholders at all levels, including external customers
Advanced proficiency in Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and MS Teams, with experience in calendar management and expense reporting
Experience using expense reporting tools and supporting administrative or operational workflows
Willingness and aptitude to quickly learn new tools and platforms and become a subject-matter expert or superuser
Professional, respectful, and diplomatic communication style, both written and verbal

Responsibilities

Providing high-level administrative support to the Head of Customer Services
Managing calendars, scheduling meetings, coordinating travel arrangements, and preparing expense reports
Handling highly confidential and time-sensitive information with professionalism and discretion
Coordinating meetings, including reserving conference rooms and equipment and arranging catering
Supporting customer meeting coordination and logistics
Tracking approvals, signatures, and follow-ups on open items and action plans
Maintaining departmental organizational charts
Serving as a point of contact for facilities and IT helpdesk requests
Assisting with preparing and editing presentations and other executive materials
Supporting interview scheduling and new hire onboarding
Coordinating special projects and departmental initiatives as needed
Acting as a resource for organizational policies and procedures