Executive Administrative Assistant

KyndrylNew York, NY
48dHybrid

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As an Executive Assistant (EA) you will provide high-level admin and strategic support to executives, managing complex calendars, coordinating meetings/travel, handling communications (emails, calls, memos), preparing documents (reports, presentations), managing expenses, maintaining confidentiality, and acting as a liaison for internal/external stakeholders, requiring strong organizational, communication, and judgment skills. You will act as a strategic partner, handling diverse tasks from daily scheduling to special projects, ensuring smooth operations and reflecting positively on the leadership. Act in a coaching and/or mentor capacity to peers at a band 4 & 5 level to ensure specific office protocols and expectations are met Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Requirements

  • Experience: Proven background as an EA or similar role, often with 3+ years.
  • Technical Skills: Proficiency in MS Office Suite (Word, Excel, PowerPoint), document management systems, and e-calendars.
  • Soft Skills: Exceptional organization, time management, written/verbal communication, discretion, judgment, and attention to detail.
  • Attributes: Proactive, professional, reliable, able to work independently, and maintain confidentiality.
  • Communication: Excellent oral and written English language skills
  • Availability: Flexibility to work outside standard business hours to address urgent requests or international time zones.
  • Discretion: Handling sensitive and confidential information with absolute integrity.
  • Adaptability: Ability to thrive in fast-paced environments and pivot quickly during last-minute schedule changes.

Nice To Haves

  • Education: Bachelor’s degree in Business or Communications is preferred but not required

Responsibilities

  • Calendar & Scheduling: Manage complex calendars, schedule meetings, prioritize inquiries, and troubleshoot conflicts.
  • Communication: Act as a point of contact, screen calls, manage correspondence (mail, email, memos).
  • Document Management: Prepare, format, and edit reports, presentations (PowerPoint), and other documents.
  • Meeting Support: Arrange logistics, book rooms, take minutes, and prepare materials.
  • Travel & Logistics: Coordinate complex travel arrangements (flights, hotels, transport).
  • Financial Admin: Track expenses, prepare reports, and manage invoices.
  • Project Management: Oversee special projects and implement initiatives.
  • Office Management: Maintain filing systems, manage supplies, and handle general admin.

Benefits

  • This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
  • You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
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