Executive Administrative Assistant

JPMorganChase•Wilmington, NC

1d•Onsite

About The Position

This role is an integral part of the Consumer and Community Banking team, offering a fast-paced environment and opportunities for professional growth and skill enhancement. As an Executive Assistant within the Consumer and Community Banking team, you will support the Marketing Growth and Innovation (MGI) business. Your responsibilities include assisting teams in arranging complex meetings involving senior leadership or large groups, representing executive leaders with professional courtesy and acumen, and delivering flawless work output. Your daily routine will involve interaction with various executive-level internal clients across lines of businesses. You will also adapt procedures, processes, and techniques to complete assignments in line with department activities and goals, and contribute to the team's success through effective calendar management and event setup.

Requirements

5+ years of prior administrative experience
Advanced organizational skills, ability and instinct to connect dots and escalate issues as required
Discretion and good judgment in confidential situations, and proven experience interacting with senior management
Strong interpersonal, written, and oral communication skills
Strong proficiency in Microsoft Office
Sound application of English grammar, punctuation and spelling
Excellent written and spoken etiquette and ability to manage competing priorities i.e. calendar management
Self-starter with ability to track and manage work across multiple priorities
Professional maturity and ability to remain calm under stress
Ability to provide and receive constructive feedback and coaching

Nice To Haves

Experience supporting at an executive or Managing Director level (or equivalent) or above
College degree

Responsibilities

Maintain complex and detailed calendars across three executives who lead 1) Card Marketing Activation and Transformation (CMAT), 2) Pricing, and 3) New Initiatives and Control Execution (NICE)
Use appropriate discretion in dispensing information; manage the coordination and logistics of both internal and external meetings across stakeholders, proactively prioritizing and connecting with other assistants
Arrange and coordinate complicated domestic and international travel and associated invoices and T&E expense claims for the executives, ensuring policy compliance
Organize all aspects of internal and external events, including catering and transportation
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access for new hires
Produce high quality emails and messages to individuals at all levels of the organization
Maintain department documents, including current organizational charts and Executive Bio’s
Handle regular activities without prompting, and advise in advance with issues or delays
Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Manage priorities by understanding urgency, seniority, and importance of meeting content and participants
Respond to fire drills with poise and balance relative to other priorities