Executive Administrative Assistant

French Lick Resort • Ponte Vedra Beach, FL

93d

About The Position

The Ponte Vedra Inn & Club is one of the premier places to work in Northeast Florida and we pride ourselves in our 5 Diamond Certified Service. People are our greatest asset and we are currently seeking people like you that have a desire to serve, to join our team. Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club.

Requirements

• High school diploma or equivalent; college preferred.
• Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff.
• Prior experience in restaurant service, working knowledge as a secretary or administrative assistant.
• Good computer skills and customer service background required.
• Must have Florida driver's license.
• General knowledge of hotel/resort operations and procedures.
• Experience performing basic clerical skills including computer knowledge (Microsoft Office Suite and reservation programs) with typing capabilities of approximately 50 wpm.

Responsibilities

• Support the Director of F&B and act as a liaison to the Director of Restaurants.
• Provide administrative support to the Food & Beverage team.
• Act as a liaison with both internal and external clients.
• Handle day-to-day operational responsibilities within F&B Department.
• Work in tandem with conference services and catering team to increase productivity and provide exceptional customer service relating to restaurant reservations and special events.
• Run daily and weekly reports (Product Mix, Reservations, and Special Events Calendar).
• Answer phones; take detailed messages and/or route calls appropriately.
• Type correspondence including introduction letters, dining agreements, letters of appreciation, and save the dates.
• Type custom menus for group dinners.
• Attend BEO meeting and record pertinent information pertaining to the restaurants and share appropriately.
• Enter reservations in the internal reservation program.
• Compile all information related to Newsletter content for F&B.
• Participate and catalog in digital format special events that take place, sharing content with marketing.
• Maintain and update Food & Beverage Outlet Dining Menus.
• Take minutes during staff meetings.
• Complete assigned projects and tasks promptly and accurately.
• Act as a liaison between members and guests for dining or special occasions in the restaurants.
• Communicate to the director of F&B and appropriate departments of any special requests and/or changes related to planned dining.
• Document guest preferences both as likes and dislikes.
• Create special touches for special occasion dining.
• Update member site content as information is updated or new content is created.
• Update App content as information is updated or new content shared.
• Attend at least 1 line up for each outlet each week to share information.
• Host monthly concierge meeting to share information pertinent to the operation.
• Assist with group dining reservations and coordination.
• Assist with wedding dining reservations in restaurants.

What This Job Offers

• Education Level: High school or GED