Executive Administrative Assistant to Cienas SVP, Global Customer Engagement

Ciena • Alpharetta, GA

275d • $77,800 - $124,200 • Remote

About The Position

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. We're seeking a dynamic and skilled Senior Executive Assistant to join our team. In this role, you will be responsible for efficiently managing the office of a Senior Executive in our Global Customer Engagement division. This is a unique opportunity for an experienced Senior Executive Assistant to thrive in a fast-paced environment, working for a global leader in networking; and a chance to be part of an innovative company that serves customers globally in the hyperscale, service provider, enterprise and government sectors. With a supportive and empowering culture, opportunities for career development, and commitment to employee well-being, Ciena is truly a special workplace.

Requirements

• Excellent verbal and written communication skills.
• Ability to work independently.
• Demonstration of a high level of business savvy in previous roles including using judgment, ability to prioritize on behalf of self and executive.
• Team collaboration, prioritization and problem solving.
• International business exposure is a positive, particularly given time zone management and cultural awareness.
• Proficiency in MSFT Office is required.
• At least five years' experience at the senior executive administrative assistant level.

Nice To Haves

• Experience with SF.com, Workday and Oracle is a plus, but not required as training can be provided.

Responsibilities

• Establish and build relationships with internal executives and senior-level members of their team across sales, systems engineering, marketing, product line management, supply chain, human resources, IT and legal.
• Develop a comprehensive understanding of Ciena's business and customer/partner relationships to best facilitate effective and efficient engagements.
• Act as point of contact for the Executive Assistant community in the Global Customer Engagement team and play a crucial role in fostering collaboration and ensuring smooth operations.
• Facilitate working group meetings for key sales initiatives and ensure seamless coordination and effective communications among participants.
• Manage attendance and customer engagements at important industry events, ensuring an impactful experience for all involved.
• Assist in the planning/preparation of annual company events including our sales kickoff and the prestigious President's Club.
• Proactively manage and prioritize customer/partner and internal stakeholder meetings, ensuring optimal use of time and resources.
• Coordinate travel arrangements, including creating effective meeting agendas for internal teams, as well as customers, and partners.
• Establish a productive working rhythm with the Senior Executive to manage all their commitments while maintaining communication real-time through email, phone, and text.

Benefits

• Medical, dental, and vision plans.
• Participation in 401(K) (USA) & DCPP (Canada) with company matching.
• Employee Stock Purchase Program (ESPP).
• Employee Assistance Program (EAP).
• Company-paid holidays, paid sick leave, and vacation time.
• Compliance with all applicable laws regarding Paid Family Leave and other leaves of absence.

What This Job Offers

• Career Level: Mid Level
• Industry: Telecommunications