Executive Administrative Assistant - Express Scripts

Express Scripts • Saint Louis, MO

227d • Hybrid

About The Position

This is an exciting opportunity to join the Pharmacy Benefits Services organization within Evernorth! The Administrative Assistant will provide support for the Vice President of Operations and Client Services Operations Leadership Team acting as a thought partner, trusted confidant and professional problem solver. In addition to foundational administrative tasks, this role will be responsible for running point on cross team initiatives, internal communications, reporting, and ad hoc requests. The ideal candidate will exhibit high degree of discretion, confidentially and sound judgement.

Requirements

• High School Diploma or equivalent required.
• 7+ years of progressively responsible administrative, executive assistant, or project management experience preferred.
• Works independently and exhibit sound judgement while maintaining confidential information required.
• Impeccable organizational skills with the ability to work in a very high-paced environment and manage multiple tasks preferred.
• Ability to anticipate issues, identifying potential problems and working to proactively prevent from developing and managing to the references of the leader's support preferred.
• Ability to ruthlessly prioritize critical tasks and remain composed and focused in stressful situations utilizing customer centricity skills preferred.
• Act with speed and decisiveness.
• Ability to sum up a situation, gather the necessary information, ask the right questions and then deliver/act required.
• Expert level verbal and written communication skills preferred.
• Experience managing calendars, inclusive of setting up smaller to larger meetings with multiple cross enterprise teams.
• Experience using meeting platforms i.e. WebEx.
• Demonstrate flexibility to not only support direct leaders, but also other team members as required.
• Ability to work in a virtual workforce and team environment.
• Build effective networks and relationships to best support leader and perform role.
• Expert skills in Microsoft applications - Word, Outlook, PowerPoint and Excel with a willingness to learn advanced skills as appropriate.
• Ability to troubleshoot technology issues in partnership with Technology partners required.
• Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices required.

Responsibilities

• Perform diversified and confidential administrative duties for executives and senior leadership direct reports as assigned, utilizing broad and comprehensive experience, skill and knowledge of organization policies and practices.
• Execute on complex scheduling requests that will include varying leadership levels across the enterprise.
• Act with speed, accuracy, and efficiency to complete requests.
• Perform communications activities at direction of direct leaders and their extended teams, including internal emails, organizational announcements, town hall presentations, operations related updates to team and business stakeholders.
• Build effective relationships and work closely with internal partners to perform key tasks.
• Act as administrative lead for department meetings, including scheduling and logistics, technology needs, managing virtual Q&A submissions, sending survey post meeting, sharing overall survey results back with leaders.
• Handle travel arrangements for leaders and prepare and settle expense accounts.
• Manage an effective calendaring system and look for opportunities to enhance efficiencies.
• Make last minute calendaring decisions based on priority and business needs using sound judgment.
• Schedule and organize meetings including Skype/webinars/Webex and conference calls to be hosted by principal, and/or direct reports.
• Plan and coordinate on-boarding activities.
• Publish and maintain department organization chart.
• Maintain and coordinate department distribution lists.
• Order equipment and supplies using the portal supply system.
• Manage department space planning in conjunction with office Real Estate team.
• Manage department vendor payment activities, track and approve invoices, assume delegate responsibilities for travel and expense entry for department head using Concur.
• Collaborate with and provide back-up for other administrative team members when needed.

Benefits

• Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
• The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED