Executive Administration Assistant

American ExpressPhoenix, AZ
2d$31 - $49Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Technology Services Governance & Control is looking for a highly organized and thoughtfully engaged Executive Assistant to play a central and critical role in the success of two Vice Presidents within the organization. This position requires comprehensive prioritization and interpersonal skills in addition to a strong sense of integrity with the utmost discretion. The ideal candidate must be highly communicative and able to work well in a dynamic and complex environment with multiple shifting priorities.

Requirements

  • 3+ years of experience in an executive assistant or office manager capacity
  • Ability to organize and work on own initiative
  • Ability to work independently or with minimal direction
  • Experience in handling a wide range of administrative related tasks, organizing large meetings, and arranging travel
  • Ability to manage and complete multiple tasks within specified timeframes
  • Ability to act diplomatically and respectfully when communicating with individuals of varying levels
  • Expert level of written and verbal communication skills
  • Understanding and appreciation of key customer relationships (internal & external).
  • Accuracy and attention to details
  • Commitment to ongoing learning & development
  • Flexible, proactive, well organized, resourceful and efficient
  • Handling of confidential and sensitive issues in an appropriate manner
  • An ability to demonstrate adaptability and flexibility
  • A proactive approach with strong interpersonal skills and decision-making ability
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint

Nice To Haves

  • Project management skills are a plus

Responsibilities

  • Organizing and maintaining a complex calendar using a high level of tact and integrity, including scheduling meetings and conference calls across different time zones, most frequently between AZ, NY, UK and India
  • Managing the logistics of key meetings, including room booking, catering, production of meeting materials, etc.
  • Coordinating travel arrangements as needed, including air, hotel, transfers & visas
  • Reconciling expenses and filing expense reports
  • Producing accurate presentations, documents and general correspondence in a timely manner.
  • General follow-up and reminders in order to effectively meet deadlines and commitments.
  • Organizing regular team meetings and 1:1s with Direct Reports.
  • Maintaining inventory of office supplies, including placing orders
  • Managing confidential filing and keeping regulatory records in good order
  • Assisting with special projects and initiatives as needed

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6%25 Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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