Executive Admin to GM/Guest Services Supervisor
About The Position
Job Overview: The Executive Admin Assistant will provide administrative support to the Managing Director at Carmel Valley Ranch along with supporting the Guest Services Team. Essential Physical Abilities: Remain in stationary position for a maximum eight hours (excluding meal and rest breaks) throughout work shift. Repetitive hand motion (typing) for extended periods of time. Essential Job Functions: Assists the Managing Director in the overall administrative duties of the GM's Office which can include GM Scheduling. Assists the Guest Services department in the overall operations Assists with Amenity Card procedures Assists with the Guest Services shared inbox- responding and coordinating the inbox Assists with the overall operations of the Guest Services department- gathering and coordinating 3rd party amenities, communication with guests and internal departments. Manages additional tasks Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation
Requirements
- Ability to multi-task, self-prioritize and work independently.
- Consistency in follow through, accountability and managing workload from a team.
- Professional-level interpersonal skills and confidentiality.
- Work ethically with honesty and personal integrity.
- Strong verbal and written communication skills.
- Skilled with computer software that includes: Microsoft Outlook, Word, Excel, PowerPoint, Teams, SpaSoft, HotSOS, Opera, Tock & Sertifi.
- Email Management Skills- Assisting the Guest Services Team with prioritizing and responding to resort guest emails.
- Strong communication skills with various departments.
- Strong organizational skills- this will include organizing various email inboxes, calendars and bulletin boards.
Nice To Haves
- Interest in a hospitality work environment.
- Knowledgeable in the operation of various types of office equipment.
- Previous GS experience
- Previous Executive Admin experience
Responsibilities
- Assists the Managing Director in the overall administrative duties of the GM's Office which can include GM Scheduling.
- Assists the Guest Services department in the overall operations
- Assists with Amenity Card procedures
- Assists with the Guest Services shared inbox- responding and coordinating the inbox
- Assists with the overall operations of the Guest Services department- gathering and coordinating 3rd party amenities, communication with guests and internal departments.
- Manages additional tasks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
