EXEC HOST SENIOR

Caesars Entertainment • Robinsonville, MS

111d

About The Position

Enhances the growth of gaming revenues through the development of our customer base. Maintains relationships with valued gaming guests and markets our gaming product to potential high-limit guests.

Requirements

• College degree preferred.
• 2 to 5 years Host or Player Development experience in a major gaming operation of similar size and stature.
• Fluent Spanish preferred.
• Must have a proven track record of increasing gaming revenue through established customer base.
• Must have strong telemarketing skills.
• Computer literate in PCS, AS400, Oracle and Microsoft office preferred.
• Must possess excellent interpersonal, communication, team-building and problem-solving skills.
• Must be resourceful and highly motivated in seeking out new VIP opportunities.
• Must be able to work effectively across all departments.
• Must present a well-groomed, professional appearance.
• Must be willing to adhere to all California and tribal gaming regulations and guidelines.
• Must be willing to work any shift and any day when necessary.
• Must be able to work extended hours during special events, including limited overnight travel.

Responsibilities

• Identifies premium slot and table players with emphasis on developing relationships with players.
• Assists in the development and implementation of new programs and promotions to ensure a steady flow of high quality patronage.
• Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system.
• Increases market share and company profitability in accordance with all gaming regulations.
• Develops and promotes special events with target areas as directed.
• Makes reservations for high-end guests as appropriate.
• Represents management at special events and promotions.
• Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout.
• Tracks guests' visits, arranges transportation and accommodations and provides complimentaries according to established guidelines.
• Travels to various markets to meet new potential high-end players.
• Keeps informed of competitive promotional methods.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Must be able to maintain confidentiality of VIP information.

What This Job Offers

• Industry: Accommodation
• Education Level: Bachelor's degree