Exec Director - Infrastructure

Duly Health and Care•Downers Grove, IL

3d•$146,000 - $220,000•Hybrid

About The Position

Executive Director - IT Infrastructure & Cloud Operations Hyrbrid - 3 Days ONSITE Downers Grove Are you a results-based leader looking to elevating all aspects of Duly’s infrastructure and operations team including data center, network, end-point, virtual desktop, service desk and field services? Have you had success leading cross-functional continuous improvement transformation and modernization initiatives? Are you an expert at selecting technologies and managing vendors? Have you recruited and developed IT professionals into high-performing teams?

Requirements

15+ years of leadership experience
10+ years of experience with complex, cloud-based enterprise environments
Creative problem solver who thrives when presented with a challenge
Proven success in Enterprise Technology leadership roles
Solid technical background, with hands-on software development experience
Exceptional listening and communication skills.
Experience with compliance frameworks such as PCI, GLBA, HIPAA, GDPR, SOC 2 etc.

Nice To Haves

CISSP or CISM certification a plus

Responsibilities

Achieve world-class business results by delivering outstanding technical services and support
Buids a culture of accountability, collaboration, and results by championing cross-functional change initiatives
Works with the CISO to strengthen Duly’s overall cyber-risk posture through technology investments, process improvements, etc.
Directs internal teams and strategic vendors to deliver and maintain secure, reliable services
Designs and implements strategic vision for enterprise technical architecture.
Elevate operational metrics/KPIs for all service lines and drives process improvements.
Ensures ITSM is used efficiently and effectively. (e.g. Incident, Request, Problem, Change, etc).
Collaborate with senior leadership to improve Duly’s top and bottom lines
Build and develop a high-performing IT team, keeping skills modern and current
Other duties as assigned

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

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