Exchange Office Associate Randolph Main Exchange

The USA Exchange • Randolph, TX

277d • $15 - $21

About The Position

The Exchange Office Associate at Randolph Main Exchange performs administrative duties in support of an Exchange facility. This role is focused on providing a high level of customer satisfaction through excellent service. Associates greet each customer upon contact and/or line of sight, keeping their needs foremost and creating a welcoming environment. They actively engage with customers and build trust relationships. Responsibilities include greeting and directing visitors, receiving and routing incoming calls, and providing routing or general information to the public. The position also involves performing various routine and defined administrative tasks, assisting with general office tasks such as copying, receiving, sorting, and routing incoming mail and supplies. Additionally, associates actively communicate and promote the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. The use of a PC for routine data entry and information retrieval using appropriate systems, software, and hardware is also required. Other duties may be assigned as needed.

Requirements

• Completion of high school or the equivalent.
• Clerical/administrative office experience preferred.
• Ability, knowledge, and skill to operate/use appropriate systems, software, and hardware.
• May use standard accounting/office machines.

Responsibilities

• Perform administrative duties in support of an Exchange facility.
• Provide high level of customer satisfaction through excellent service.
• Greet each customer upon contact and/or line of sight.
• Keep customer needs foremost and create a welcoming environment.
• Actively engage with customers and build trust relationships.
• Greet and direct visitors to the appropriate area or person.
• Receive and route incoming calls.
• Provide routing or general information to the public.
• Perform various routine and defined administrative tasks.
• Assist with general office tasks such as copying, receiving, sorting, and routing incoming mail and supplies.
• Communicate/promote the benefits of the Military Star credit card and other corporate programs.
• Use a PC for routine data entry and information retrieval.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED