Excess Workers Compensation Specialist

U-Haul • Phoenix, AZ

2d • Onsite

About The Position

Repwest is looking for an experienced Workers' Compensation Injury Counselor to be responsible for the handling and oversight of complex claims as a result of on the job injuries. Under the direction of the Vice President of Claims, the successful candidate will coordinate all related activity with local team management, the Third-Party Administrator, medical case management (when appropriate), and outside counsel (when necessary) in bringing each Workers’ Comp claim to its best possible resolution.

Requirements

• In-depth knowledge of Workers’ Compensation claims handling process, and a minimum of two years’ experience in managing Indemnity claims, and/or serving as liaison between injured workers and insurance professionals.
• Proficiency in managing expectations from business partners such as attorneys, claims adjusters, and vendors.
• Proficiency in the determination of injury claim values based on available medical and legal factors.
• Ability to work under pressure and meet deadlines.
• Successful candidates will have proven successful track record of being hard-hitting, enthusiastic individuals who accomplish goals in a fast-paced work environment.
• Strong research skills
• Superb verbal and written communication and organization skills
• Attention to detail
• Strong multi-tasking skills
• Strong aptitude for technology

Responsibilities

• Promptly and thoroughly investigate newly reported work-related injuries to determine compensability.
• Maintain accurate, current records for each claim and ensures claim files are properly documented and claims coding is correct.
• Maintain appropriate levels of communication with all parties involved.
• Manage all key components (including medical, indemnity, legal) of each claim to ensure optimum handling and best possible solution.
• Coordinate settlement negotiations.
• Refers cases as appropriate to supervisor and management.
• Assist with bill/invoice review (review, reconciliation, submittal).
• Preparing comprehensive reports and delivering presentations to senior claim leadership on claim developments
• Assist WC Program with mentoring/training other Injury Counselors as necessary.

Benefits

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees