Exceptions Specialist

State of North Carolina•Raleigh, NC

2d•Onsite

About The Position

This is a readvertisement of position 60082639. Previous applicants, if still interested, will need to reapply to be considered. PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING Please make sure that you have entered all necessary information on your application. Once you hit submit you will not be able to edit or reapply to this position to add information of attachments even if you withdraw your application. This is an ONSITE Position Hours of operation for this position are 6:30AM-3:00PM The North Carolina Department of Revenue is recruiting for an Exceptions Specialist. This position is located on the Exceptions Team in the Payment Processing /Scanning Section of our Submissions Processing Department (SPD). Duties for this position includes, but is not limited to: -Timely deposit and accurately account for all taxpayer remittances -Capture and correct applicable data from taxpayer documents for posting to departmental databases -Provide records for management services -Keying in house payment vouchers for timely processing of various tax schedules Work requires considerable accuracy and attention to detail is extremely important. Tax submissions must be processed in accordance with strict deadlines and standards to assure timely and accurate record handling. Overtime and vacation leave restrictions are required during peak processing periods.

Requirements

Experience with basic knowledge of Microsoft and Excel
Demonstrated experience with inputting information quickly and accurately into a computer database
Experience to present ideas clearly and effectively in written form using correct grammar, organization and structure
Experience to adjust language or terminology to meet the needs of the audience
Able to type 40 wpm and 7,000kph with 98% of accuracy
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Responsibilities

Timely deposit and accurately account for all taxpayer remittances
Capture and correct applicable data from taxpayer documents for posting to departmental databases
Provide records for management services
Keying in house payment vouchers for timely processing of various tax schedules

Benefits

Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program