Exceptions Processing Coordinator

Conduent • Newark, NJ

72d • $17 - $21 • Remote

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pay is $17.25 - 21.56 which may be below your state's minimum wage. Please take this into consideration when applying.

Requirements

• Have High School Diploma
• Have a minimum of (2) years of experience working in a financial or customer service role
• Demonstrate proficiency with MS Office Suite, particularly Excel
• Ability to work effectively from a home office
• Can travel to the office as business needs arise

Nice To Haves

• Hold an associate or bachelor's degree

Responsibilities

• Process closed account and open account refunds to customers
• Research customer financial history and notate accounts when necessary
• Generate production detail reports to perform and end of day close out
• Assist with daily and monthly reconciliations of issued and outstanding checks
• Respond to chargeback disputes and returned checks while adjusting customer account balances

Benefits

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED