Excellerate Quality Engineer- El Paso

Faith Technologies • El Paso, TX

11d

About The Position

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care. The Quality Engineer supports quality customer requests and communications and leads and ensures product compliance to customer specifications and Excellerate requirements.

Requirements

• Education: Bachelor’s degree in a business or engineering discipline is preferred.
• Experience: Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
• Travel: 10-25% depending on company needs.
• Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

Responsibilities

• Product Compliance: Ensure products comply with customer specifications, industry standards, regulatory requirements and Excellerate standards. Ensure production process work instructions comply with specifications and standards. Approve all changes and deviations from established guidance, including Engineering Change Orders. Lead and coordinate external customer audits and visits; serve as quality point of contact for all external customer visits. Assist team with RFQ’s and other quality related information as needed. Support and manage in-process audits to ensure compliance and assess for gaps in the manufacturing process. Lead product-related corrective action (CAPA) discussion and closure.
• Customer Service: Serve as one of the primary customer contacts for quality-related meetings, issues, including specification inquiries and audits. Lead response and actions associated with customer quality concerns, including responding to complaints and inquiries in their system. Engage team members and other Subject Matter Experts to address process concerns related to customer quality. Lead and manage customer quality metrics. Lead the deviation process and ensure communication to the customer as required. Lead CAPA development in response to customer request. Provide feedback and documentation to the customer, as required.
• Manufacturing Readiness: Create and maintain all required quality guidance for manufacturing readiness, including product Quality Plans. Lead identification and maintenance of customer and industry standard failure modes for inclusion in the FMEA. Support development, execution, and maintenance of the Control Plan to ensure compliance with customer specifications, industry standards, and regulatory requirements and Excellerate standards. Ensure customer specifications are included in training, as required.
• Continuous Process Improvement: Support initial investigation and disposition decisions for Non-Conforming Material (NCM). Analyze NCM data trends through QMS software to promote manufacturing quality process improvements. Lead analysis of customer quality metric data and identify opportunities to reduce customer defects. Collaborate with the site engineers to implement improvements. Lead CAPA development for repeat or systemic issues and ensure implementation. Performs other related duties as required and assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level