Masego-posted 18 days ago
Full-time • Entry Level
Onsite • Springfield, VA
1-10 employees

We are looking for an entry-level TS/SCI-cleared Exam Administrator to join our team. The Certification Exam Administrator serves as a team member managing the delivery of high-stakes exams to candidates seeking to earn professional credentials. In this role, you will apply excellent attention to detail and customer service skills using standard operating procedures in a high operational tempo environment.

  • Assessment delivery, including developing, documenting, and administering certification exams
  • Manage relevant exam data, and communicate with test-takers and proctors
  • Ensure testing is delivered in an approved, proctored environment, using standardized procedures and in compliance with applicable laws, and external accreditation standards
  • Bachelor’s degree (or additional experience, see below)
  • 0-1 years of work experience (or 8 years of relevant work experience if no degree)
  • Experience using Microsoft Excel to retrieve and manage data
  • Strong attention to detail, ability to reliably execute standard operating procedures
  • Experience analyzing processes and making improvement recommendations
  • Comfort with public speaking to deliver 10-15 minute proctoring scripts and respond to questions
  • Strong written and communication skills applicable to customer service job functions
  • TS/SCI, must be willing to take and pass a CI Polygraph
  • Experience with Microsoft Access
  • Experience with Records Management policies and procedures
  • Knowledge of Reasonable Accommodations
  • Medical
  • Dental
  • Vision
  • 401k
  • Generous PTO
  • Referral bonuses
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