EX - UX Research Internship - Summer 2026

ServiceNow-posted 3 months ago
$43 - $55/Yr
Full-time • Intern
San Diego, CA
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us.

  • Partner with cross-functional teams, like Product and Design, leveraging your research, communication and collaboration skills to drive shared understanding and decision making.
  • Conduct UX Research, across all phases of the product lifecycle from discovery to design validation, using various methodologies to represent the needs of customers and end users.
  • Contribute to the full research lifecycle, including planning, conducting studies, and presenting insights.
  • Communicate your findings through artifacts such as personas, journeys, task analyses, etc. as needed to your core team.
  • Partner closely with Sr. UX staff to help influence the product strategy and roadmaps.
  • Support design by conducting concept testing and/or usability testing.
  • Currently pursuing a Masters degree in the Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related degrees.
  • Graduating December 2026, or later.
  • Able to work full time for 12-weeks during the summer.
  • Portfolio of work is required at time of interview.
  • Experience successfully applying customer-centered research and mixed design methods, highly preferred.
  • Working knowledge of planning, developing and conducting User Research and Testing.
  • Comfortable in a customer facing role where you need to represent the ServiceNow brand.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Base pay of $43.35 - $55.58, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan and family leave programs.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
UX Research Resume Examples
•
UX Research Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service