EWP Software Trainer II (Western U.S.)

Boise Cascade • X, CA

338d • Remote

About The Position

Boise Cascade Wood Products has an opening for an EWP Software Trainer II. The preferred candidate will reside within the territory of this remote position. Territory includes WA, OR, CA, ID, MT, CO, NM, AZ, and NV. Must also reside near a major airport. The EWP Software Trainer II will develop, manage, coordinate and conduct introductory and advanced software training seminars for customers in the use of Boise Cascade proprietary software products (BC Framer, BC Calc, and BC Connect). Travels to Boise Cascade's regional training centers as well as customer locations to provide this service. Collaborates with sales team and demonstrates Boise Cascade software products during sales presentations to potential customers. Conducts webinars and web-based training, educating software operators on new features and more effective methods of software use. Develops training aids and tests new versions of Boise Cascade Software Products as needed. Assists the Software Support team in answering customer questions one week a month. Approximately 2 - 3 weeks per month travel required.

Requirements

• Technical degree in architectural or engineering design/drafting or related field and/or equivalent job experience.
• Two to five years minimum experience required.
• Thorough knowledge of Windows operating systems.
• Minimum of five years of experience working with BC Framer and BC Calc software (or other industry related software packages).
• Understanding of how structural wood components are used in residential and multi-family construction.
• Excellent presentation skills and ability to train groups of people.
• Telephone/remote problem-solving skills and good time management.
• Ability to work with minimal supervision.

Nice To Haves

• Bachelor's degree in a related field preferred and/or 5+ years equivalent job experience.
• Knowledge of engineered wood product design/application.
• Experience with Boise Cascade's web-based BC Connect application.
• Prior experience in a training role and training documentation.
• Ability to build strategic working relationships with customers and work independently.

Responsibilities

• Develop, manage, coordinate and conduct introductory and advanced software training seminars for customers.
• Travel to Boise Cascade's regional training centers and customer locations to provide training services.
• Collaborate with sales team and demonstrate Boise Cascade software products during sales presentations.
• Conduct webinars and web-based training for software operators.
• Educate users on new features and effective methods of software use.
• Develop training aids and test new versions of Boise Cascade Software Products.
• Assist the Software Support team in answering customer questions one week a month.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees