EWOC GUEST RELATIONS & IMAGING ASSISTANT

Blanchard Valley Health System • Findlay, OH

83d

About The Position

The purpose of the EWOC Guest Relations & Imaging Assistant is to greet and coordinate the efficient flow of customers at the Guest Reception area with hospitality and professionalism. Presents a desire to be of assistance to guests and associates with a service excellence attitude. This position is also responsible for scanning, distribution and storage of radiographs. Maintains all records as to the location of radiographs whether inside or outside the hospital.

Requirements

• High school graduate or GED equivalent
• Data entry/PC experience
• Positive service-oriented interpersonal and communication skills required
• A valid driver's license is required
• Moderate exposure in regard to universal precautions

Nice To Haves

• Medical Terminology

Responsibilities

• Greets individuals, determines their needs, monitors and tracks traffic flow using excellent and timely communication skill.
• Demonstrates good positive communication skills, able to communicate daily via telephone, fax, email to physicians, referring physicians, offices, patients and interdepartmental staff to ensure satisfaction of those we serve.
• Maintains a well-groomed appearance within guidelines determined in the BVHS Appearance Policy.
• Performs computer-based order entry functions for all supplies and requisitions received from user departments.
• Incoming supplies are to be received, inspected against the packing slip and put away in the Storeroom.
• Coordinates and participates in activities related to the retrieval and distribution of x-ray images/films, CD burning, importing CDs ensuring adherence to procedures and policies.
• Scans documents into PACS system assuring that all documents are accurately placed in the correct record.
• Puts the linens away for the building and coordinates the inventory needs of linen with Supervisor.
• Shows initiative. Tasks are completed before the end of shift and aids in the preparation for the next day.
• Demonstrates knowledge of the department and management line of authority and follows proper lines of communication.
• Assures confidentiality of patient information at all times as directed within regulations.

What This Job Offers

• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED