EVS Shift Supervisor

Chicken Ranch CasinoJamestown, CA
1d$55,000 - $60,000

About The Position

EVS Shift Supervisor Position Summary As a Team Member of the EVS team, the EVS Shift Supervisor is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. EVS Shift Supervisor performs a wide variety of skilled and unskilled tasks in the custodial care and maintenance of the CRCR while maintaining the workflow of the EVS team.

Requirements

  • Must be at least 21 years of age.
  • High School Diploma (or GED or High School Equivalence Certificate).
  • 2+ years of cleaning experience.
  • Familiarity with industry-approved protocols for securing and isolating spaces during cleanup or maintenance activities.
  • Familiarity with training Team Members.
  • Proficient in Windows and Microsoft Office Suite.
  • Strong listening and communication skills.
  • Problem-solving and critical thinking.
  • Must be able to work independently and maintain a high level of performance.
  • Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
  • Demonstrates a flock mentality, focused on teamwork and collaboration with others.
  • Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
  • Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
  • Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
  • Driven to exceed expectations while remaining accountable and fair.
  • Familiarity with chicken tracks.

Nice To Haves

  • Knowledge of building, maintenance, and heavy cleaning equipment.
  • 1+ years in a Lead or Supervisory role.

Responsibilities

  • Provide exceptional Guest service while maintaining a positive attitude.
  • Support and motivate Team Members while ensuring team responsibilities are being performed according to established departmental standards.
  • Inspect designated CRCR and Team Member areas to ensure cleanliness.
  • Manage inventory and order all required cleaning supplies and equipment for use by the EVS team.
  • Adhere to Safety Data Sheets (SDS) and safety regulations, updating the manual as necessary.
  • Lead by example and handle any issues while keeping the EVS Manager informed of Team Member and/or Guest-related issues.
  • Ensure compliance with safety, infection control, and regulatory standards.
  • Conduct inspections in designated areas and log results, investigate issues regarding EVS service and equipment.
  • Collaborate with EVS Manager to ensure the team consistently provides efficient and exceptional service.
  • Report and organize weekly/monthly inventory stock.
  • Participate in addressing/identifying areas for process improvement.
  • Report safety issues and inventory replenishments to management.
  • Assist with “hands-on” duties such as moving furniture, hanging equipment, and small building repairs.
  • Maintain organization of shared work areas and complete assigned duties in a timely and efficient manner.
  • Maintain accurate records of completed work.
  • Maintain awareness of surroundings and equipment, and lock and tag out.
  • Daily CRCR EVS work.
  • Inspect and maintain assigned EVS equipment and small tools for proper operating conditions.
  • Identify and problem-solve issues in mechanical equipment while utilizing sound judgment for EVS repairs.
  • Use heavy cleaning equipment.
  • Assist Engineering with tasks as necessary.
  • Other duties as assigned.
  • Leads and manages people and processes while overseeing and directing daily department operations.
  • Serves as the subject matter expert on departmental processes and procedures.
  • Assist in recruitment, hiring, training, and Team Member engagement.
  • Lead coaching, corrective counseling, and performance evaluations to Leads and Team Members.
  • Set and oversee objectives and development for Leads and Team Members.
  • Develop and adjust schedules to align with business requirements.
  • Assists with employment terminations exclusively under the guidance and oversight of department management.
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