EVS Shift Supervisor

Chicken Ranch Casino•Jamestown, CA

1d•$55,000 - $60,000

About The Position

EVS Shift Supervisor Position Summary As a Team Member of the EVS team, the EVS Shift Supervisor is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. EVS Shift Supervisor performs a wide variety of skilled and unskilled tasks in the custodial care and maintenance of the CRCR while maintaining the workflow of the EVS team.

Requirements

Must be at least 21 years of age.
High School Diploma (or GED or High School Equivalence Certificate).
2+ years of cleaning experience.
Familiarity with industry-approved protocols for securing and isolating spaces during cleanup or maintenance activities.
Familiarity with training Team Members.
Proficient in Windows and Microsoft Office Suite.
Strong listening and communication skills.
Problem-solving and critical thinking.
Must be able to work independently and maintain a high level of performance.
Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
Demonstrates a flock mentality, focused on teamwork and collaboration with others.
Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
Driven to exceed expectations while remaining accountable and fair.
Familiarity with chicken tracks.

Nice To Haves

Knowledge of building, maintenance, and heavy cleaning equipment.
1+ years in a Lead or Supervisory role.

Responsibilities

Provide exceptional Guest service while maintaining a positive attitude.
Support and motivate Team Members while ensuring team responsibilities are being performed according to established departmental standards.
Inspect designated CRCR and Team Member areas to ensure cleanliness.
Manage inventory and order all required cleaning supplies and equipment for use by the EVS team.
Adhere to Safety Data Sheets (SDS) and safety regulations, updating the manual as necessary.
Lead by example and handle any issues while keeping the EVS Manager informed of Team Member and/or Guest-related issues.
Ensure compliance with safety, infection control, and regulatory standards.
Conduct inspections in designated areas and log results, investigate issues regarding EVS service and equipment.
Collaborate with EVS Manager to ensure the team consistently provides efficient and exceptional service.
Report and organize weekly/monthly inventory stock.
Participate in addressing/identifying areas for process improvement.
Report safety issues and inventory replenishments to management.
Assist with “hands-on” duties such as moving furniture, hanging equipment, and small building repairs.
Maintain organization of shared work areas and complete assigned duties in a timely and efficient manner.
Maintain accurate records of completed work.
Maintain awareness of surroundings and equipment, and lock and tag out.
Daily CRCR EVS work.
Inspect and maintain assigned EVS equipment and small tools for proper operating conditions.
Identify and problem-solve issues in mechanical equipment while utilizing sound judgment for EVS repairs.
Use heavy cleaning equipment.
Assist Engineering with tasks as necessary.
Other duties as assigned.
Leads and manages people and processes while overseeing and directing daily department operations.
Serves as the subject matter expert on departmental processes and procedures.
Assist in recruitment, hiring, training, and Team Member engagement.
Lead coaching, corrective counseling, and performance evaluations to Leads and Team Members.
Set and oversee objectives and development for Leads and Team Members.
Develop and adjust schedules to align with business requirements.
Assists with employment terminations exclusively under the guidance and oversight of department management.