EVS Project Tech Full-time Days

Northwestern Memorial Healthcare • Winfield, IL

2h • Onsite

About The Position

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. The EVS Project Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This role involves cleaning and servicing the hospital, performing a variety of duties to maintain the hospital in an orderly, safe and sanitary condition. It also includes completing project duties such as hard surface and carpet care, wall washing, and hanging of cubicle curtains.

Requirements

• 1-2 years of experience
• Must be able to read English and understand equipment manuals

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment

Responsibilities

• Performs assigned restoration of hard surface resilient floor care, including stripping, shower scrubbing, finish application and burnishing of floors.
• Performs assigned cleaning procedures on all soft surface floors (carpet), including vacuuming, damp buffing, hot water extraction and dry enzyme process, and spot extraction.
• Completes project duties including upholstery cleaning, wall washing, cubicle curtain/drapes (assembly/disassemble), light cleaning and ledge cleaning.
• Completes Altrapure (disinfecting system) process to all assigned patient rooms, surgical suites, clinical and treatment areas and ancillary areas.
• Manages Altrapure process responsibilities including assignment and tracking of rooms, set-up, machine operations and breakdown.
• Exhibits proficient technical knowledge of department equipment, chemicals, safety and policies/procedures.
• Uses equipment and chemicals in a safe and effective manner.
• Practices safety measures by utilizing wet floor signs, PPE and other safety procedures.
• Is able to perform duties of the Environmental Services Tech, Sanitation Tech or the Service Associate when needed.
• Has above standard knowledge of the department's equipment, chemicals, policies and procedures.
• Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Promotes safety in the workplace, including using wet floor signs and PPE.
• Follows established infection control and isolation guidelines; uses standard precautions.
• Performs additional work and projects as assigned by manager or supervisor.
• Exhibits the ability to articulate designed scripting model to each customer.
• Takes pride in their professional image and adheres to the departmental uniform standards.
• Smiles and greets all customers.
• Understands what is expected of them and their role in achieving departmental and hospital goals.
• Presents themselves in a positive manner, both verbal and nonverbal communication skills, and reflects stated values in their behavior.
• Listens to customers, learns of their needs and responds to their requests.
• Recognizes the contribution of others, and treats all patients, visitors and co-workers with respect.
• Identifies defects within the facility, and accepts personal responsibility for maintaining a clean and safe environment (pick-up, point-out and protect club).
• Maintains clean and organized equipment, carts and work area and does not leave equipment unattended.
• Executes every task to deliver exceptional service and always looks for ways to improve services.
• Shows empathy towards customers and fellow employees and utilizes that information to better understand their needs.
• Takes ownership of complaints and immediately resolves them.
• Protects the privacy of patients, visitors, guests and fellow co-workers.
• Supports fellow co-workers by modeling a behavior of teamwork and lateral service.
• Is empowered to meet the needs of customers, personally handle their issues or complaints, and delivers service recovery.
• Is aware of their surroundings to meet the expressed and unexpressed needs of customers.
• Performs other duties as assigned

Benefits

• Competitive benefits
• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• Wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Sign-on Bonus Eligibility (if sign-on bonus offered for position)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees