EVS Manager - Petersburg

Live! Casino & Hotel Virginia•Petersburg, VA

20h

About The Position

The EVS Manager is responsible for the successful operations of the EVS Maintenance department at Live! Casino and Hotel. Ensuring high standards of cleanliness for the hotel public areas, and administrative office through efficient supervision, management techniques and procedures.

Requirements

Ability to perform assigned duties under frequent time pressures in an interrupted environment.
Ability to solve complex problems.
Ability to work under pressure.
Ability to perform multiple tasks within a given timeframe.
Ability to perform assigned duties in an interruptive office.
Ability to analyze and interpret departmental needs and results.
Ability to read, write and interpret instructions in English.
Must be proficient in Microsoft Office including, but not limited to, Excel, Word and Outlook.
A high school or general education diploma is required.
At least five (5) years of experience in a hospitality environment.
At least seven (7) years of supervisory experience is required.
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
NOTICE TO APPLICANTS:If an applicant has been convicted of a misdemeanor or felony involving unlawful conduct of wagering, fraudulent use of a gaming credential, unlawful transmission of information, touting, bribery, embezzlement, distribution or possession of drugs, excluding misdemeanor possession of marijuana, or any crime considered by the Department to be detrimental to the honesty and integrity of casino gaming in the Commonwealth, they will be unable to license.

Nice To Haves

A four (4) year degree is preferred.

Responsibilities

Leads in the development, implementation, planning, and maintenance of all policies and procedures for the department, as well as recommend ideas, resources, and solutions.
Plans workflow and staffing levels to ensure quality service, efficient labor utilization, and staffing balance. Coordinates activities and problem resolutions with various departments throughout the casino.
Troubleshoots and resolves operational and staffing issues by implementing all policies and practices and EVS departmental policies and practices, to include conflict resolution, progressive discipline, employee recognition, as well as participating in staff recruiting initiatives.
Develops and maintains budget for EVS Department.
Monitors compliance of expenditures to annual budget and determine allocation of department resources to include staff finance and equipment.
Ensures department functions are compliant with state and federal regulations.
Manages shifts to maintain the highest level and standard of cleanliness.
Ensures the safety and security of team members and guests by following processes and programs to effectively control and reduce loss time injuries.
Maintains flexibility to work assigned schedule according to operational needs.
Maintains a professional and collaborative relationship with internal- and external department leaders.
Manages staff members delegate duties and assign responsibilities. Conducts interviews for hiring, ensures proper staff training and performs management evaluations.
Good public communication skills and associations with vendors, contractors, city inspectors, and state fire and police associations.
Conducts and/or leads vendor, executive level, team member and/or peer meetings.
Other duties as assigned.