EVS Housekeeping Assocaite

Banner Health • Mesa, AZ

1d • Onsite

About The Position

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care. We are looking for hard working individuals who will be responsible for ensuring our facilities appearance is top notch. In this role, you’ll be responsible for cleaning, sanitizing, and maintaining the hospital. Our housekeepers are a very important part of our hospital staff. If you want to be part of a great team that makes a difference in the lives of our patients, apply today for this opportunity. Experience in either a hospital setting, or institutional environment is not required. As a Housekeeping/EVS Associate, you will work in a fast-paced and physical environment. This role requires a lot of walking, pushing a cleaning cart, and using cleaning chemicals. You may be assigned to clean the morgue or other specialty areas, including cleaning blood or bodily fluid. You must be able to work well with your team and medical staff and be open to new challenges. A background check and drug screen are required if an offer is made. This role is very important at Banner Health, and all onboarding steps must be completed on time or the job offer may be withdrawn. All employees are also required to receive an annual flu vaccine. Please contact your recruiter with any questions about exemptions. Schedule: 36hrs wk., 3:30pm – 12am POSITION SUMMARY This position provides leadership to the Environmental Services staff on an assigned shift, and customer service support to nursing, support departments, and department employees regarding patient throughput, cleaning schedules, quality control, and patient or employee satisfaction. CORE FUNCTIONS 1. Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels. 2. Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance. 3. Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members. 4. Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel. 5. Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters. 6. Works under limited supervision; facility-based responsibility only. Internal customers are other staff, physicians, patients, visitors, managers, and executives. External customers are vendors, other company facilities, and non-company facilities. Supervises day-to-day work flow for designated staff. Assists leadership with candidate selection, training & development, provides feedback for performance appraisals, directs work assignments, identifies disciplinary action issues and reports to leader.

Requirements

• Must possess knowledge obtained through two years previous experience in customer service.
• Effective organizational, communication and human relation skills are necessary to coordinate several projects simultaneously and work closely with department supervisor/manager and all levels of staff.
• Advanced word processing, spreadsheet and/or database software skills as well as the ability to research and compile statistical reports are required.
• Ability to compute mathematical calculations.
• Must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Nice To Haves

• Customer service experience with an emphasis on Environmental Services is preferred.
• Additional related education and/or experience preferred.

Responsibilities

• Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.
• Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance.
• Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members.
• Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel.
• Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters.
• Works under limited supervision; facility-based responsibility only. Internal customers are other staff, physicians, patients, visitors, managers, and executives. External customers are vendors, other company facilities, and non-company facilities. Supervises day-to-day work flow for designated staff. Assists leadership with candidate selection, training & development, provides feedback for performance appraisals, directs work assignments, identifies disciplinary action issues and reports to leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees