EVS Director - Pennsylvania Hospital

Aramark•Philadelphia, PA

About The Position

Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration—Aramark’s largest U.S. healthcare contract—will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact. The Environmental Services Director is a management position, responsible for developing and executing environmental services (housekeeping) solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Oversees overall cleanliness of a hospital, including floor care, patient room cleaning, trash removal and biohazardous waste removal as well as Operating Room Cleaning.  Job Responsibilities• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs Leadership • Overall ownership and accountability of operational management and financial performance of the unit • Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers • Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved • Reward and recognize employees • Identify and engage top talent and develop team members to their fullest potential within the organization • Plan and lead team management meetings • Ensure safety and sanitation standards in all operations Client Relationship • Establish and maintain effective client and customer rapport for a mutually beneficial business relationship • Identify client needs and communicate operational progress • Deliver and model WEST as the foundation for delivering excellent customer service • Facilitate and support new business and retention activities • Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications Financial Performance • Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory • Ensure the completion and maintenance of financial statements relative to the department • Oversight and responsibility to deliver client and company financial targets • Adopt all Aramark processes and systems, eliminate custom/manual reports • Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity • Implement and maintain GM agenda for both labor and total quality management requirements • Create value through efficient operations, appropriate cost controls, and profit management • Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

Requirements

Requires at least 3 years of experience in healthcare environmental services
Requires up to 2 years of experience in a management or supervisory role preferred
Requires a bachelor's degree or equivalent experience

Responsibilities

Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
Overall ownership and accountability of operational management and financial performance of the unit
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
Reward and recognize employees
Identify and engage top talent and develop team members to their fullest potential within the organization
Plan and lead team management meetings
Ensure safety and sanitation standards in all operations
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
Identify client needs and communicate operational progress
Deliver and model WEST as the foundation for delivering excellent customer service
Facilitate and support new business and retention activities
Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
Ensure the completion and maintenance of financial statements relative to the department
Oversight and responsibility to deliver client and company financial targets
Adopt all Aramark processes and systems, eliminate custom/manual reports
Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Implement and maintain GM agenda for both labor and total quality management requirements
Create value through efficient operations, appropriate cost controls, and profit management
Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards