EVS and Patient Transportation Director

KPMG-posted 2 months ago
$90,000 - $95,000/Yr
Full-time • Manager
Arlington Heights, IL
Professional, Scientific, and Technical Services
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Aramark Healthcare+ is seeking candidates for an Environmental Services and Patient Transportation Director position at Northwest Community Hospital, located in Arlington Heights, IL. This is a management position, responsible for developing and executing housekeeping solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Manages the day to day operations of the Environmental Services and Patient Transport Departments, including, but not limited to, overall cleanliness of the facility, patient/resident room cleaning, floor care, trash removal and biohazardous waste handling. Plus day to day transportation of patients within the hospital. Drives patient satisfaction scores.

  • Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
  • Overall ownership and accountability of operational management and financial performance of the unit
  • Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
  • Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
  • Reward and recognize employees
  • Identify and engage top talent and develop team members to their fullest potential within the organization
  • Plan and lead team management and departmental meetings
  • Ensure safety and sanitation standards in all operations
  • Manages the budget, forecasting and ensure the completion and maintenance of P&L statements. Deliver client and company financial targets.
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
  • Oversees the management of the day-to-day operations of the Environmental Services Department (Housekeeping) and Patient Transportation Department
  • Ensures the Distribution of supplies, holds shift huddles, scheduling and training. Monitors performance.
  • Manages floor care, trash removal and biohazardous waste removal, overall cleanliness of the building, and patient room cleaning.
  • Participates in Environment of Care rounding and ensures that patient satisfaction rounding is conducted by management team. Provides service recovery to drive patient satisfaction and HCAHPS scores.
  • Conducts quality audits and inspections.
  • Communicates and builds relationships with other department leaders
  • Manage and direct the work activities of the Central Transportation Program (safety, metrics, customer service).
  • Requires 3 to 5 years of Environmental Services Management experience
  • Bachelor's degree or equivalent experience
  • Healthcare experience within an Acute Care Hospital is required.
  • Comprehensive benefit programs and services including medical, dental, vision, and work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage
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