Events Supervisor

The Sports Facilities Companies•Overland Park, KS

6d•Onsite

About The Position

Advent Health Sports Park at BluHawk is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Overland Park, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. AdventHealth Sports Park at BluHawk is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The Events Supervisor supports facility usage and scheduling and helps manage the facility's non-sports programs, including special events, trade shows, meetings, banquets, and other programs. The Events Supervisor works closely with the Events Manager and other departments (Operations, Marketing, F&B, etc.) on event execution, staffing, and daily operations. This role directly supervises part-time event staff and supports front-of-house service and guest experience.

Requirements

Associate degree in recreation, hospitality, sports management, or related field preferred; equivalent experience considered
Must have proven track record of developing, marketing, and selling recreation and training programs
Must have excellent interpersonal, problem-solving, and negotiating skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights, and holidays
Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

Responsibilities

Assist with planning, setup, execution, and breakdown of events on the facility's events calendar
Support the Events Manager with implementation of new programming and recurring events
Coordinate schedules for program/activity providers and part-time staff as assigned
Supervise part-time staff during events and recreational programs while enforcing departmental rules and regulations
Serve as an on-site point of contact for select events and support with bookings and basic contract details as directed by the Events Manager
Monitor day-of event operations, guest flow, and service standards for event programs and special activities
Provide support to other operations leaders and staff during events
Help execute programming and events for various markets (corporate, group, adult/youth/family, special interest groups)
Assist with tracking event attendance, basic revenue reporting, and other key metrics for the Events Manager
Support sales initiatives for special events, birthday parties, and community events through great service and guest follow-up
Help build relationships with guests, groups, and community partners to encourage repeat business
Assist with coordination of third-party partners and vendors during events
Help train, coach, and motivate part-time event and front desk staff
Participate in event setup and execution; attend scheduled events and meetings; assist other departments during outside or special events as needed
Assist with creating and promoting programs and activities (flyers, basic social posts, talking points, etc., as directed)
Help oversee Front Desk operations during events, including customer service, checklists, and opening/closing procedures
Serve as Supervisor on Duty on weekends or during events as scheduled
Perform additional tasks as assigned by the Events Manager or venue leadership