Events Specialist

DOLPHIN HOTEL MANAGEMENT•Rancho Mirage, CA

9d•$18 - $19•Onsite

About The Position

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Job Summary The Westin Events Specialist is responsible for planning, coordinating, and executing events to ensure a seamless experience for guests. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams to deliver exceptional events.

Requirements

Exceptional organizational and multitasking abilities.
Strong communication and interpersonal skills.
Proficient in event management software and Microsoft Office Suite.
Ability to stand or walk for extended periods.
Must be able to lift and carry up to 25 pounds
Ability to work in various venues and settings within the hotel.
Flexible schedule, including evenings, weekends, and holidays, may be required based on event schedules.

Responsibilities

Collaborate with clients to understand their event needs, preferences, and goals, providing expert recommendations and solutions.
Develop detailed event plans, timelines, and budgets, ensuring all aspects of the event are accounted for.
Oversee the execution of events on-site, ensuring that all logistics are managed smoothly and according to plan.
Coordinate with catering, audio-visual, and other service providers to ensure all services meet the client’s expectations.
Maintain regular communication with clients before, during, and after events, addressing any concerns or changes promptly.
Conduct post-event evaluations with clients to gather feedback and assess the success of the event.
Promote event spaces and services to potential clients, utilizing marketing strategies to drive bookings.
Assist in developing promotional materials and packages to attract new business.
Work closely with the sales, catering, and operations teams to ensure cohesive event delivery.
Train and mentor staff involved in event execution to uphold Marriott’s standards of service.