Events Specialist

ServiceTitan

2d • Remote

About The Position

Ready to be a Titan? ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives. ServiceTitan is seeking an Events Specialist to support its field events program, including but not limited to field marketing events, campaign activations, hosted customer experiences, networking events and industry conferences. Reporting to the Senior Manager, Events the Events Specialist will oversee the full lifecycle of field events, from pre-planning to production and performance measurement. The ideal candidate will be a highly organized, detail-oriented, and data-driven professional with a strong background in event planning. This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. Ability to travel up to 25% annually. We will consider remote candidates

Requirements

• Bachelor’s degree or higher in Marketing or a related field
• 3+ years of experience in field event management and/or production in corporate or agency environments
• Experience leading and managing integrated event marketing plans across cross-functional teams
• Collaborative team-player with a customer-service mindset and high energy
• Exceptional communication skills combined with strong organizational capabilities
• Proficiency in strategic thinking, quick problem-solving, and generating creative ideas
• Tech-savvy with a goal-driven attitude
• Meticulous attention to detail and a disciplined approach to project management
• Self-motivated and confident in taking ownership of responsibilities
• Comfortable operating in a fast-paced, startup environment
• Willingness to engage in physical tasks typical of event roles, moving supplies, setting up activations, etc. - generally we’re a scrappy bunch!
• Engaging interpersonal skills, capable of connecting with diverse individuals
• Demonstrates resourcefulness in addressing challenges and finding solutions
• Travel up to 25% annually and some work on weekends or after hours may be required

Responsibilities

• Execute logistical and coordination tasks for the field events that the company participates in, encompassing responsibilities such as venue sourcing and contracting, event marketing and promotion, staffing and resource allocation, vendor interactions, onsite execution, and additional related duties.
• Collaborate with the Senior Manager, Events to ensure events are consistent with the overall strategy and department objectives.
• Additionally, partner with internal stakeholders to incorporate field events with integrated marketing campaigns, ensuring alignment across content, themes, and event vision.
• Project manage internal stakeholders and external vendors by establishing and monitoring event timelines, ensuring all deadlines and deliverables are met.
• Collaborate cross-functionally with teams – including Customer Marketing, Integrated Marketing, Demand Generation, Creative, Sales, Business Development, and Marketing Operations – to drive successful event outcomes.
• Regularly assess event performance and measure outcomes against goals, using key metrics such as attendance, engagement, lead generation, and ROI, leveraging event management and analytics tools to continuously optimize.
• Play a pivotal role in our flagship event by independently managing projects that are directly related to our User Conference, Pantheon.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level