Events Sales Manager

José Andrés Group - Los Angeles • Los Angeles, CA

401d • $60,000 - $70,000

About The Position

The Sales and Events Manager at José Andrés Group will be the primary contact for group dining and event sales, focusing on maximizing sales opportunities and building sustainable relationships with clients. This role involves planning and executing events, managing client expectations, and collaborating with the restaurant operations team to ensure successful event execution. The manager will also be responsible for developing sales and marketing strategies to increase business and meet monthly sales goals.

Requirements

• Three to five years of private dining or catering sales, restaurant event coordination or retail experience is required.
• Prior front-of-house restaurant or catering experience is a plus.
• Strong food and beverage knowledge, and interest in learning about cultural traditions.
• Exhibits strong telephone, email, and interpersonal communication skills, as well as exceptional organizational and time management skills.
• Excellent written and verbal communication skills; familiarity with basic social media marketing principles.
• Ability to analyze and report data accurately.
• Comfortable working independently, taking initiative to identify and accomplish tasks.
• Ability to creatively problem solve and overcome obstacles to achieve goals.
• Consistently demonstrates a positive and team-oriented attitude.

Nice To Haves

• Knowledge and comfort level with Google Workplace, Tripleseat.
• Familiarity with reservations platforms SevenRooms and Open Table.

Responsibilities

• Proactively develop client relationships through outreach to specific market targets.
• Manage full sales and planning cycle for on-premises large groups and events from 8 to 150 guests.
• Serve as main point of contact for clients through the planning process.
• Clearly define guest expectations, anticipate needs, and ask questions to ensure a positive experience.
• Create detailed Banquet Event Orders (BEOs) for each large group and private dining booking, exercising a thorough understanding of menu and products.
• Liaise with restaurant operations team for special requests and to communicate all event execution plans.
• Coordinate external event vendors as needed (Party Rental, florals, security, etc.).
• Collect and share client feedback with the management team.
• Update all sales and events materials on a regular basis, incorporating internal and client feedback.
• Maintain accurate event, payment and customer records in Tripleseat.
• Develop and implement sales and marketing goals and strategies to increase overall and private event business, in tandem with the Senior Director of Events.
• Build and nurture relationships with corporate and social event planners to ensure José Andrés Group is at the forefront of their options for events fostering loyalty and repeat business.
• Create a detailed database of key sales and events targets.
• Assess results regularly and creatively brainstorm new cost-effective programs to generate awareness and trial among target audience segments.
• Review and execute on monthly goals with Senior Director of Events.
• Collaborate and share best practices with other José Andrés Group events team members in LA and beyond.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401k
• Commuter Benefits
• Potential Bonuses
• Dining Discounts
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed