Events, Promotions & Events- Events- On Call (Harrahs Ak-Chin Casino)

Caesars Entertainment • Maricopa, AZ

411d • $32,240 - $32,240

About The Position

The Events, Promotions & Events role at Harrah's Ak-Chin Casino involves preparation, support, and execution of various events and entertainment activities. The position requires engaging with guests, processing show tickets, and ensuring a positive experience during events. Employees will work in a dynamic environment that prioritizes customer satisfaction and entertainment.

Requirements

• High School Diploma or GED required.
• Prior events and entertainment background preferred.
• Prior customer service experience preferred.
• Basic PC skills, including navigation of Microsoft Office and web-based applications.
• Ability to work on multiple projects simultaneously.
• Ability to make rational decisions and act quickly.
• Must undergo pre-employment screening and selection process.
• Must have a valid electronic mail address accessible daily.

Nice To Haves

• Experience in a fast-paced environment.
• Ability to work independently with minimal supervision.

Responsibilities

• Appear at events, casino parties, concerts, and performances as requested by the Events, Promotions & Entertainment Supervisor or Manager.
• Greet and assist customers as a company representative.
• Assist guests with questions about upcoming property events, promotions, and entertainment.
• Process show tickets for all guests, including comp and cash transactions.
• Generate revenue by suggesting, selling, and issuing show tickets directly to guests at the Box Office, via telephone, or other assigned methods.
• Efficiently make reservations and issue tickets for off-site ticket vendors.
• Collect funds, documentation, and other required reporting items when selling/assigning show tickets.
• Present information and respond to questions from other departments, customers, management team, and the general public.
• Greet customers and escort them to their respective seats/tables when assigned showroom usher duties.
• Scan customer show tickets and provide necessary information.
• Issue prizes during events and promotions according to standard operating procedures and compliance requirements.
• Act in a professional and courteous manner and exhibit a positive, outgoing personality.
• Meet attendance guidelines and adhere to departmental and company policies.
• Set up and tear down for large events and shows, including moving and arranging large amounts of chairs, stanchions, and signs.
• Unpack promotional items to prepare for and execute events.

Benefits

• Starting pay of $15.50 per hour, varying based on experience.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED