Omni Care Resort Events Internship - Summer 2026

Omni Hotels & Resorts•Frisco, TX

12d•Onsite

About The Position

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable. Please note that while schedules will change based on resort occupancy, holidays, and seasonality, this position will primarily work a Thursday-Sunday schedule with up to 40 scheduled working hours per week. Scheduled shifts will include weekends, holidays, and evenings/nights. This is primarily an outdoor position. Starting May 2026 - August 2026

Requirements

Currently working towards a degree in related field.
Excellent communication skills (both oral and written).
Willingness to work a flexible schedule, which will often include evenings, weekends, and holidays.
Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.

Nice To Haves

Customer service oriented with a desire to create memorable guest experiences.
Stellar organizational skills and strong attention to detail.
Able to prioritize responsibilities. Strong time management and multi-tasking skills. Can prioritize and organize workload to ensure deadlines is met.
Decision maker and problem solver. Proactive in problem solving.
Ability to think clearly, quickly and make concise decisions.Can handle stressful situations while maintaining a calm and welcoming demeanor.
Team orientated with an ability to work with all departments within the resort.
Ability to work independently combined with a strong collaborative style of communication both internally and externally.
Passionate and committed to personal and professional growth and development, as well as those of his/her colleagues.

Responsibilities

Collaborate with the Director of Resort Events, Resort Events Coordinator, and marketing team to design, plan, implement, and execute a diverse range of programs, activities, and events for resort guests (both fee-based and complimentary).
Foster positive relationships with guests, vendors, and partners.
Work closely alongside various resort departments to ensure their understanding of event needs and the role each department plays in the success of the event.
Collaborate with operational departments to ensure a seamless experience for guests.
Actively participate in the assurance of the safety and enjoyability of all programs.
Keep files updated with important reference materials, including vendor contracts, check requests, resumes, diagrams, recaps, and activity usage reports.
Maintain accurate records of program attendance, expenses, and feedback.
Generate regular reports to assess the success of programs and identify areas for improvement.
Organize regularly scheduled meetings to evaluate program successes and room for improvement.
Actively seek feedback and incorporate suggestions to continuously improve guest programs.
Use Delphi software to reserve space, create banquet event orders, and organize resume reports. Attend daily/weekly BEO and resume meetings as required.
Work within multiple platforms (including Eventbrite and Resort Pass) to track and sell event tickets and reservations.
Handle invoicing and accounting documents on a timely basis.
Assist with special projects related to PGA Frisco campus public events.
Assist with general resort duties and projects as assigned.