Events, Education & OutreEvents, Education & Outreach Coordinatorach Coordinator

MOSCOW FOOD CO-OP INC • Moscow, ID

3d • Onsite

About The Position

The Moscow Food Co-op is seeking an Events, Education & Outreach Coordinator to strengthen our community presence and support our strategic goals through creative marketing, education, and engagement initiatives. This position plans, organizes, and executes Co-op events and outreach programs that promote cooperative values, healthy living, and sustainability. As part of the marketing team, this role supports a wide variety of community-focused activities—from in-store events and vendor demos to public education programs and social media content creation. The ideal candidate is a detail-oriented, creative professional who thrives in a collaborative, mission-driven environment.

Requirements

• Strong commitment to the mission and values of the Moscow Food Co-op.
• High School diploma or equivalent, with at least two years of experience in event coordination and experience in marketing in a retail or grocery store environment preferred, or a combination of relevant education and experience.
• Ability to work both independently and collaboratively in a team setting.
• Proficiency in Microsoft Office, Canva, Google Workspace, and social media platforms.
• Excellent written, verbal, and visual communication skills.
• Basic knowledge of the natural foods industry and retail concepts.
• Strong organizational and multitasking abilities, with an attention to detail.
• Ability to work flexible hours, including weekends and evenings, as required by events and marketing needs.
• Ability to stand or sit for long periods and to move about the store and surrounding properties.
• Ability to lift 50 pounds, move carts and racks, and ascend/descend ladders.
• Capable of frequent bending, squatting, and reaching.
• Ability to work in varying temperatures and conditions.
• Visual acuity to perform activities such as data analysis, reading reports, and viewing a computer screen for extended periods.

Responsibilities

• Plan, coordinate, and oversee in-store and community events, vendor demonstrations, classes, and special programs.
• Collaborate with the General Manager and store departments to develop new event strategies that engage shoppers and support sales growth.
• Manage event logistics, scheduling, and communication with vendors, staff, and community partners.
• Capture high-quality event photos for marketing use, ensuring a consistent brand aesthetic.
• Assist with marketing content creation, including newsletters, flyers, social media posts, and website updates.
• Support production of the Fresh Flyer and e-newsletter to keep members informed about sales, events, and community news.
• Provide administrative support to the marketing team—data entry, scheduling, filing, and customer communication.
• Promote the Co-op as a trusted community resource for food education, sustainability, and cooperative values.
• Coordinate the logistics and execution of in-store and community events, including vendor demonstrations, educational classes, and special programs (e.g., Change for Good, Participating Owners).
• Manage event schedules, coordinate with vendors, and collaborate with store management to ensure smooth event operations.
• Work with the General Manager to strategize new events to drive customer engagement and sales.
• Capture high-quality photos for event documentation, marketing materials, and social media.
• Maintain a consistent visual style in line with the Co-op’s brand.
• Develop and maintain accurate vendor mailing lists and keep event documentation organized.
• Communicate regularly with operations teams to ensure that event needs align with store and marketing requirements.
• Perform other duties assigned to support marketing, outreach, and community relations initiatives.
• Provide general administrative and operational support to the marketing department, including data entry, calendar management, phone coverage, and filing.
• Assist with the creation of marketing content for Co-op publications, social media, and the website.
• Maintain a current knowledge of trends and developments in the natural foods industry, and how they impact the Moscow Food Co-op’s brand.
• Help prepare educational materials and promote the Co-op as a resource for community programs on nutrition, food, sustainability, and cooperatives
• Contribute to the development of marketing materials (e.g., flyers, newsletters) and ensure content is aligned with the Co-op's brand standards.
• Aid in the production of the Fresh Flyer and e-newsletter, keeping the Co-op’s community informed on sales, events, and outreach efforts.
• Assist in content creation for social media platforms to enhance brand visibility and engage with the community.
• Perform additional duties assigned by the General Manager.
• Provide excellent customer service by being approachable, attentive, and responsive to both internal and external customers.
• Follow the Co-op customer service standards to create a welcoming and helpful environment for customers.
• Address customer concerns and complaints promptly and professionally, collaborating with the management team to resolve issues.
• Communicate effectively and professionally with all staff members and external partners.
• Follow the Co-op’s communication policies, including answering and routing phone calls as per established procedures.
• Report customer feedback and suggestions to the appropriate department or Manager.
• Work cooperatively with all departments, fostering a positive team environment.
• Maintain excellent attendance and punctuality and take breaks according to Co-op policy.
• Maintain scheduling flexibility as needed for events and promotions.
• Contribute to staff training and Co-op-wide initiatives, ensuring a collaborative and supportive workplace culture.
• Follows the direction of the Manager on Duty (MOD)

Benefits

• All employees receive a 20% store discount, accrue Paid Time Off (PTO), and are eligible to participate in the Co-op’s 401(k) retirement plan.
• Full-time employees (38–40 hours per week) are eligible for Medical, Dental, and Vision Insurance; Short-term Disability Insurance; Accident and Hospital Insurance; as well as Telemedicine and Telemed Mental Health services.
• Part-time employees (20+ hours per week) are eligible for Dental Insurance; Short-term Disability Insurance; Accident and Hospital Insurance; and Telemedicine and Telemed Mental Health services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED